POSITION SUMMARY STATEMENT: As a member of the GTS team, the salesforce platform developer will be responsible for customizing, developing and supporting solutions on the force.com platform, especially on the service cloud. This is a great opportunity for a salesforce.com (SFDC) developer to learn and deliver with a highly skilled team to enable overall sales & enhance Service support levels of the company. A salesforce platform developer works directly with the stakeholders to design highly usable, scalable, extensible and maintainable solutions. They will be owners and expected to contribute to defining coding standards, implementing design patterns .They will deal with ambiguous problems, take responsibility of finding solutions, and will drive towards simple solutions to complex problems. DETAILED RESPONSIBILITIES/DUTIES:

• Interview various non-technical managers to understand complex, dynamic business rules/process and then create detailed, specific and comprehensive documentation for implementation in systems like Salesforce Service Cloud, Marketing cloud, Partner Communities and other integrated systems

• Develop, implement and run Salesforce integration strategies and strategic initiatives

• Seek out ways to utilize Salesforce to improve processes, productivity and build scalable solutions.

• Utilize Service cloud features to enhance the Support model. (Utilize tools like Chat/Chatter/Einstein Bots/Analytics etc…)

• Create and manage custom objects, fields, formulas, reports and dashboards

• Design and optimize user interfaces using Visual force pages

• Develop and maintain validation rules and custom workflow rules

• Develop lightning components and integrate the components in the application.

• Work with groups to understand their business processes and requirement

• Translate business requirements into logical, component-based technical designs

• Create design and technical specification documentation using confluence/Quip

• Drive resolution of all issues that come up during development phase

• Provide ongoing code-level maintenance and support

• Adopts Lean and Agile principles to work collaboratively with others to refine and release the salesforce product.

• Collaborate with Design team to evaluate and ensure the technical feasibility of UI/UX designs

• Collaborate with other team members and stakeholders

• Create internationalized software to rollout to worldwide markets of the organization

• Provide input to various scrum ceremonies like Sprint Grooming, planning, retrospectives and daily standups.

• Help to foster a fun, collaborative and supportive culture in which we are able to make career defining work SUPERVISORY RESPONSIBILITIES: None REQUIRED QUALIFICATIONS: Skills:

• Experience designing and building product features SFDC platform.

• Experience designing and building, Enhancing features on Service Cloud platform

• Demonstrated understanding of and experience with Salesforce.com architecture and API

• Proficient understanding of lightning component development.

• Strong knowledge of relational databases and data modeling including Salesforce.com SOQL, SOSL query language

• Experience using the Force.com data loader and handling data migration assignments. Proficiency in Java, SOAP, REST services.

• Expert knowledge of MVC concepts, object-oriented methodologies and approaches

• Familiarity with development tools such as Eclipse & GIT

• Experience creating RESTful web services in salesforce platform

• Experience creating API’s or calling API’s & hands on extensive Apex programming

• Experience in using the Admin features of salesforce for data security & controls

• Ability to work in a fast-paced agile development environment

• Passion for measuring and improving code. Highly motivated and organized Exceptional communication, interpersonal, multitasking and presentation skills Ability to solve problems and meet deadlines with minimal supervision A desire to stay current with web trends and standards Ability to effectively manage multiple, competing, high-priority projects with varying deadlines Effective writing and diagramming skills Excellent verbal and written communication skills Ability to interact effectively at all levels with sensitivity to cultural diversity Experience: 7 years’ experience in IT/Technology industry with demonstrated development and design experience (Java, JavaScript, AJAX experience preferred) 5 years’ experience in Force.com, Visual force and the Apex programming language (Salesforce Platform Developer I must, Salesforce Platform Developer II preferred) 3 years’ experience in Salesforce.com configuration & customization including and not limited to workflows, S-controls, data validations & triggers Education:

• Bachelor’s degree or equivalent in Computer Science, Information Technology, Information Systems, or a field related PREFERRED QUALIFICATIONS: Experience:

• Experience with international or multi-level marketing business

• Experience with complex, multi-national application implementations

• Professional experience in a test-driven and formal QA development environment, including development/staging/production (or similar) deployment cycles