Sr. Salesforce Administrator

at Apex Systems
Published November 27, 2023
Location Glen Allen, VA
Category Default  
Job Type Full-time  


Job#: 6918

If you want to know about the requirements for this role, read on for all the relevant information.
Job Description:

Senior Salesforce Administrator
Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.
We're known for our professional development, career advancement opportunities, and fast-paced environment. We also take work-life balance seriously and offer vacation, holidays, and birthdays off, as well as philanthropic days, and team-building events.
The Senior Salesforce Administrator will play a critical role in building, developing, and implementing the Salesforce platform at Apex. You should have a deep understanding of the Salesforce platform and a passion to learn our current and future business particularly in managing future integrations. As a highly collaborative position, this role requires someone who will work with stakeholders on managing the product roadmap through gathering requirements, developing best practices, and refining the user experience. You will need to be a strong problem solver who will leverage your analytical skills to anticipate and resolve technical issues across the platform. The Senior Salesforce Administrator will provide strong communication across all levels including to both technical team members and business users. This position will manage a small team of Salesforce Administrators and will maintain necessary compliance and governance across the platform and integrations. Responsible for user and license management
Manage Salesforce configuration changes, including customizations and reporting
Manage DevOps releases including setting up and maintaining Sandbox and overseeing User Acceptance Testing
Work across technical and business teams to gather requirements, identify gaps, and create solutions
Ensure data quality through strong use of data management, including adding rules and automation where appropriate
Perform routine and proactive system maintenance
Oversee all User Experience of the platform, including User support tickets, new user adoption and providing ongoing user training
Work with leadership to integrate existing applications and identify additional integrations that improve business process efficiencies

JOB REQUIREMENTS Bachelor's degree, preferably in computer science or other IT area
5+ years of proven Salesforce Administration experience, preferably in a fast-paced enterprise environment
Certified Salesforce Administrator (or relevant Salesforce certifications)
Extensive Salesforce knowledge, specifically in successful integrations and upgrades
Strong knowledge of Salesforce products with a knack for identifying unused or underutilized platform features
2+ years of DevOps/Release management experience
Excellent written and verbal communication across all levels
Skilled at relationship-building and working with stakeholders

Health, Dental and Vision Insurance
Long and Short-Term Disability
Life Insurance
Vacation and Holiday Pay
401k Retirement Plan
Training and Advancement opportunities
Tuition Reimbursement
Birthdays Off
Philanthropic Opportunities
Referral Program
Partial Gym Membership Paid
Team Building Events
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].