Snr Salesforce Solution Analyst

at Hologic
Published October 31, 2023
Location San Diego, CA
Category Default  
Job Type Full-time  


Snr Salesforce Solution Analyst

San Diego, CA, United States

Discover a Technology career with real meaning. One that offers the opportunity to showcase your talents, achieve measurable success and gain immense satisfaction by enabling healthier lives everywhere, every day.

Our Information Technology (IT) Commercial team is looking for a SFDC Senior Solutions Analyst to play a pivotal role in establishing IT as a strategic business partner that understands, enables, and improves core business strategy, processes, and operations through technology solution design and delivery. With your expertise in SFDC systems and Laboratory Information Management System (LIMS), you will:

  • Be responsible for conducting detailed impact analysis, while identifying opportunities and solutions for laboratory operational processes pertaining to Salesforce.

  • Interact with lab operations, billing, patient services, quality and other Subject Matter Experts (SME's), to review and understand business problems, needs and goals.

  • Work with Salesforce support to initiate a Change Management Plan to create or update a Salesforce request by end users.

  • Partner with Salesforce developers to implement business requests in a timely manner and create or update the request in the appropriate environment.

  • Partner with the Solution Delivery Lead to confirm functional specifications and technical design are accurately reflected and cover the documented business requirements.

  • Be responsible for ensuring the changes are moved into production successfully, including the change requests are raised and approved timely.

Additional responsibilities

  • Provide business process guidance, technology solutions and on-going operational support in the LAB functional space

  • Be a subject matter expert (SME) with technical / functional solutions, across the SFDC technology and how it relates to the LAB applications

  • Design technology solutions, leveraging native application features first. Carefully design custom solutions leveraging configuration / code following best practice; in a manner that minimizes technology debt, allows users to manage data independently from IT, and is sustainable and flexible for future growth

  • Provide business partners with process driven, solution options, discerning between where people, process, technology, and/or data are key drivers to successful outcome

  • Challenge legacy processes/policies/rules (or lack thereof) that complicate the internal and external Customer Experiences; recommend and be part of a better solution

  • Work across silos/business functions to provide comprehensive end-to-end solutions

  • Stay abreast of emerging technologies in & outside the Lab ecosystem; educate business partners on what is possible via technology

  • Clearly socialize the business value of the solutions you have enabled

  • Documenting/translating business needs into functional and technical designs, requirements, unit tests, etc., using various tools (i.e., flow diagrams, testing automation, etc.) to achieve maximum comprehension, across technical and non-technical audiences

What we are looking for:

  • Bachelor Degree in IT or Science field with minimum of 8 years working within the SFDC ecosystem, and proficient in Laboratory Information Management System (LIMS)

  • Salesforce (SFDC) admin certification is required

  • Experience working within a Lab ecosystem strongly preferred

  • Ability to participate in code reviews and adhere to development standards

  • Ability to develop with reusability in mind and understand integration principles

  • Strong consultative and interpersonal skills to build solid business partnerships

  • Ability to work independently and self-starter in all aspects of honing ones' application proficiency; operating in a constant mode of learning; independently researching through networking with internal/external experts, to develop mastery of application features

  • Knowledge of various Project Management approaches (Waterfall, Agile, etc.)

  • Ability to manage time and workload on multiple projects/initiatives; adaptable to shifting priorities

  • Ability to work well in a team environment with strong communication, collaboration, and active listening skills

  • Strong organizational skills and process-oriented mindset

  • Ability to respectfully challenge the status quo, and influence others to achieve results

Why join Hologic?

We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

From a benefits perspective, you will have a access to benefits such as medical and dental insurance, ESPP, 401(k) plan, vacation, sick leave and holidays, parental leave, wellness program and many more!

The annualized base salary range for this role is $106,200 to $166,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency and Third-Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

#LI-RF1 #mid-level