SFCC Business Analyst (Salesforce commerce cloud)

at Visionet
Published January 20, 2022
Location Addison, TX
Category Default  
Job Type Full-time  


What are we looking for?

Passion, analytical solution seekers, problem solvers, motivated self-starters Business Analyst who is curious to lean more and a functional expertise in Salesforce Commerce Cloud in the B2C domain.

This position is responsible for building omnichannel eCommerce platform . This position works closely with the business team and international partners to analyze and identify gaps, document, communicate, validate requirements as well as execute roll-out activities. You will bring your business expertise on eCommerce and your functional expertise on Salesforce Commerce Cloud platform


· Participate in planning and implementing eCommerce solutions.

· Lead the analysis and document current and future state business processes that require improvement. Identify opportunities to innovate.

· Recommend solutions to improve Commerce functionalities, business practices & procedures.

· Distinguish requests from underlying needs. Evaluate information received, deconstruct high-level information into functional details and translate low-level information into business requirements.

· Document user stories and acceptance criteria for the new features. Develop UI/UX or other artifacts to facilitate requirement elaborations as needed.

· Participate in sprint planning & grooming session. Elaborate on requirements and expectations for project team.

· Produce business flowcharts or other visual aids to communicate changes to the business teams.

· Check feasibility by comparing functional needs with the Salesforce Commerce Cloud solution and make recommendations to the Product Owner.

· Configure all aspects of storefronts for the global markets based on their localized requirements in Business Manager.

· Manage multiple initiatives, priorities, tasks and deadlines in fast-paced environment.

· Partner with development team on implementing the solutions and work with cross-cloud teams throughout the organization in supporting Project One initiatives.

· Assist business team and QA team in triaging defects, validating features, and answering end-to-end ordering flow questions.

· Participate in cross-cloud meetings, eCommerce UAT and release activities.

· Assist in developing training materials on the Business Manager tool and eCommerce features for the business users and regional support teams.