Senior Salesforce Product Manager

at McKinstry Company
Published January 11, 2024
Location Seattle, WA
Category Default  
Job Type Full-time  

Description

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, were building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. Were making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

  • renewables and energy services
  • engineering and design
  • construction and facility services

To get where were going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are currently seeking a Senior Salesforce Product Manager to join our Business Technology division in Seattle, WA. In this role you will be responsible for managing the Salesforce product life cycle, including gathering product requirements, developing business cases, and working closely with developers, IT, software engineering, and software vendors. Additional responsibilities include:

  • Maintain, update and present business Salesforce product roadmaps. Maintain knowledge of existing technology solution set and future needs, industry trends, and competitive threats.
  • Define enhancements and features with stakeholders.
  • Manage product life cycle (including modifications, upgrades and maintenance) through end of life.
  • Assist in development and management of backlog in Salesforce.
  • Produce well written documentation including Product Requirement Documents (PRD), user acceptance test plans and training material.
  • Partner with IT, consultants, and software vendors to specify, deliver, and maintain solutions and integrations.
  • Facilitate product design and user focus sessions.
  • Lead coordination and documentation of project activities including product introduction meetings, design review meetings, and user acceptance testing.
  • Lead training sessions to ensure end user success in Salesforce tool.
  • Work with Technology Partners to successfully deliver projects.
  • Partner with business, technology, and enterprise organizations to enable cross functional collaboration.
  • Serve as a steward of McKinstry technology solutions.

What You Need to Succeed at McKinstry

  • 5-7 years experience in Salesforce Administration, Configuration, Implementation, and support experience required.
  • Bachelors degree or equivalent work experience required.
  • Ability to generate custom reports and dashboards.
  • Experience in Sales or Marketing Cloud required, experience with Field Service Lightning a plus.
  • Understanding of CRM business processes such as Campaign Management, Lead Management, Account Management, Case Management a plus
  • Experience managing bug triage, issue resolution, change and risk management desired.
  • Proficiency in Microsoft products including SharePoint, MS Project, and PowerBI a plus.
  • Experience with ServiceNow and DevOpps a plus

PeopleFirst Benefits

When it comes to the basics, we have you covered:

  • Competitive pay
  • 401(k) with employer match and profit-sharing plan
  • Paid time off and holidays
  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

  • Family formation benefits, including adoption and IVF assistance
  • Up to 16 weeks paid parental leave
  • Transgender inclusive benefits
  • Commuter benefits
  • Pet insurance
  • "Building Good" paid community service time
  • Learning and advancement opportunities via McKinstry University
  • McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If youre driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $99,270 - $169,900 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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