|December 1, 2023
Job Description: Are you a customer obsessed professional looking for an opportunity to work across sales and Service organizations to translate the vision of our business partners into solutions on the Salesforce CRM platform? Are you ready to make the leap to working in a new way that help teams develop phenomenal customer and associate experiences? If yes, join the Client/Advisor Collaboration squad which is a critical part of the Scale and Channel Optimization Team within the Wealth Management Experience Tribe and is part of the Wealth Management and Digital Advice domain in Personal Investing! The Expertise You Have Bachelor s in computer science or related major with 6+ years of CRM development experience or Master s with 4+ yearsCertified Salesforce Administrator and/or Certified Salesforce DeveloperCertified Salesforce Community Cloud Consultant would be preferred The Skills You BringKnowledgeable in standard functions/ modules of Sales Cloud, Service Cloud, and Community CloudProven experience with development platformExperience crafting Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Web Component features.Experience with Salesforce APIs, Apex Triggers, Classes, Callouts, SOQL, Workflow Rules, Approvals, Visual Flow, Process Builder and Platform events.Good understanding of Salesforce design principles, technically scalable data modeling, Governor limits, development standard methodologies.Demonstrated experience of full Software Development Life Cycle, DevOps, and Continuous Integration/Continuous Development.Experience of administration and end user security requirementsExperience with large scale system implementation, integration, interfaces, and data conversionExperience in using efficient methodologies (e.g. Agile) and driving development platformsExperience in bridging the needs and pace across business and IT teamsExcellent facilitation, influencing and negotiation skills The Value You DeliverParticipate in client discussions during requirements gathering to provide suggestions on using tools and techniques to arrive at feasible and scalable solution.Seeing sophisticated challenges from multiple perspectives and leaning in to tackle independently or with colleagues.Own the outcome by taking personal accountability for delivering strong results.Passion and intellectually curiosity to learn new technologies and business areas.Crafting intuitive solutions to real world business problems.Superb interpersonal skills, both through written and verbal channels.Certifications:Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling " Dynamic Working ."We invite you to Find Your Fidelity at .Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to , or by calling , prompt 2, option 3.