Senior Salesforce Administrator

at DoorDash
Published March 9, 2022
Location Austin, TX
Category Default  
Job Type Full-time  

Description

About the Team

The Business Applications team is a crucial part of DoorDash’s Merchant Product organization, which builds upon the company vision of connecting local delivery networks in cities all across the world. Impact is the name of the game for our Business Applications team - this team executes major projects that promote internal efficiency, allowing our sales and services teams to exceed goals.

About the Role

In this role, you will build, scale, and maintain a rapidly growing salesforce instance while partnering with Program Managers, Product Owners, IT development teams, and other Business Stakeholders across the company. At DoorDash, salesforce is at the heart of what we do, and as such, this team creates and implements impactful processes and frameworks that ultimately guide and support the overall business strategies for our sales and services teams. You will report directly to an Engineering Manager on our BizApps Team in our merchant product organization. 

You’re excited about this opportunity because you will…

  • Own and manage the end-to-end Salesforce ecosystem at Salesforce while developing a strong understanding of any related integrations syncing data with Salesforce
  • Collaborate closely with Sales, Services, Customer Success, Product and IT team members, operating as a project owner and executor
  • Keep up to date with Salesforce releases, features and best practices in order to make recommendations to management regarding implementations
  • Evaluate, select, implement, and integrate technology tools into a solution to support key business unit stakeholders
  • Work cross functionally to address technical debt 
  • Provide on-going support and system administration to quickly fix issues with Salesforce.com
  • Design, build, and test scalable enhancements such as custom objects, alerts, page layouts, and more within Salesforce

We’re excited about you because…

  • 5+ years of experience as a Salesforce Administrator 
  • Experience with Salesforce sales cloud and/or support cloud
  • Strong knowledge of Salesforce platform including configuration of custom objects, workflow rules, process builder, validation rules etc.
  • Knowledge of Salesforce API’s on how to integrate with 3rd party tools
  • Completed multiple end to end Salesforce implementations
  • Experience integrating and configuring Salesforce connected apps such as: Formstack, Docusign, Hubspot, Cloudingo
  • Strong understanding of Release Management process and CI/CD
  • Knowledge of ETL integrations with connected databases and Hands on experience in performing complex data loads

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $126,000 - $170,000, plus opportunities for equity and commission. Compensation in other geographies may vary. 

If you need any accommodations, please inform your recruiting contact upon initial connection.