Senior Sales Operations Associate/ Salesforce Administrator

at DraftKings
Published December 6, 2023
Location Boston, MA
Category Default  
Job Type Full-time  


We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, impossible isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

We are seeking a proactive individual with Salesforce administration experience to help us continually improve tools, gather requirements, feedback and design best practice solutions. If you are all about sales operations with a knack for transforming ideas into action, then we know you'll love it here!

What you'll do as a Senior Sales Operations Associate/Salesforce Administrator

  • Work closely with subject matter experts to develop, launch and support new/improved Salesforce solutions, including process automation, dashboard reporting/tracking, knowledge, installed packages/tools, integrations, and marketing journeys.

  • Ensure user adoption by diligently testing processes before release, and creating training materials and process documentation

  • Day-to-day configuration, support, maintenance, and enhancement of the company's Salesforce-based processes, tools and users.

  • Create reporting to provide visibility into key sales metrics and monitor and maintain data integrity.

  • Perform other related duties as assigned.

What you'll bring

  • 2+ years of relevant experience in sales operations or as a Salesforce Administrator (Salesforce ADM201 certification required).

  • Proficient with data management and Salesforce dataloader.

  • Proficient in building Salesforce reports and dashboards.

  • Understanding of Salesforce automations (flow builder).

  • Experience with Salesforce Marketing Cloud.

  • Excellent written and verbal communication skills with the ability to work with users at various levels of application proficiency.

  • Ambitious, highly motivated team player committed with a demonstrated track-record of thinking strategically and analytically about business challenges.

Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is $59,520.00 - $89,280.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.