Ref ID: 02710-0011507038

Classification: Systems Analyst

Compensation: $100000.00 to $110000.00 yearly

As an Information Systems Analyst/ Salesforce Administrator you will have the opportunity to join a high-performing Global Information Systems team. You will be providing solutions on the Salesforce platform and other related platforms for the business in the world of: Sales, Salesforce Sales Cloud, Salesforce CPQ, training (LMS), and more! You will also provide day-to-day support assisting the users to maximize value from the systems.

Responsibilities & Scope Of Role
• Support future deployments, document changes and processes, provide training and assisting in testing solutions on Salesforce platform with the users in all departments
• Support the daily activity of the users as well as handling support ticket with high importance to SLA management.
• The role will have responsibility for: evaluating, customizing and implementing solutions and processes.
• You will gather requirements as well as serve as a focal point for consolidating requests and needs form different parts in the organization
• Design and document solutions and execute within time and budget.
• Lead system changes and deployment of new requests and fixes.
• Provide documents release features, changes and enhancements.
• Support the training team with their LMS needs, gather requirements, design solutions, implement to successful adoption, administer and maintain the learning solutions for customers