SalesForce Systems Administration – Advisor I

at Fiserv
Published February 7, 2022
Location Alpharetta, GA
Category Default  
Job Type Full-time  

Description

What does a great Salesforce Administrator do?

We are looking for a Salesforce Administrator who will be working daily making minor changes to Salesforce, modifying, adding, deleting user accounts. Establishing or maintain access levels and visibility within standards. Trouble shooting platform and user anomalies. Data maintenance.
In order to be successful in this role, you will need to have prior experience in both Salesforce and other desktop applications along with user satisfaction mind set.

As a Salesforce Administrator you will:

  • Ensuring optimal performance of Salesforce systems and products.
  • Upgrading and configuring Salesforce systems for optimized integration.
  • Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Importing sales department leads, contacts, and other data.
  • Maintaining the Sales Cloud, as well as building custom reports and dashboards.
  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
  • Evaluating and installing new Salesforce releases, as well as providing training and support.
  • Documenting processes, including error reports and changes to field history tables.
  • Preparing reports for Sales and other departments.
  • Direct user support and training both scheduled and ad-hoc.
     

Basic Skills required for Consideration:

  • 5+ years general IT experience
  • 2-3 years of experience as a Salesforce Administrator in a similar environment.
  • Extensive experience in the administration and maintenance of Salesforce systems.
  • Experience in performing Salesforce upgrades and ensuring successful integration.
  • Exceptional ability to create and maintain Salesforce databases.
  • In-depth knowledge of Salesforce products and their functionalities.
  • Proficiency in creating Salesforce profiles, allocating roles, and managing access.
  • Knowledge of importing sales data and generating Salesforce reports.
  • Ability to provide Salesforce training and end-user support.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

The Global Business Solutions Lending team at Fiserv provides the innovative financing solutions businesses need to fund growth and drive economic vitality in communities around the country. Our solutions help thousands of businesses of all sizes quickly adapt to changing market needs from accelerating ecommerce sales and reimagining the retail experience to purchasing inventory, securing equipment and creating jobs.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.