The Salesforce Solutions Engineer will assist in the ongoing development of our Salesforce deployment. The successful candidate will have a record of success in development and improving processes through our Salesforce platform. The solutions engineer will work closely with functional leaders, organizational units, and subject matter experts to help identify develop and deploy new business processes. This role is part technical developer, part administrator, and part Salesforce analyst. The Salesforce Solutions Engineer will be responsible for the executing on the on-going development, configuration, support, maintenance and improvement of our Salesforce platform.

Essential Functions and Responsibilities

• Assists the functional resources/business analysts with requirements gathering and provides design guidance for Salesforce infrastructure
• Facilitates discussions with business and technical stakeholders to extract critical business requirements and present a technical vision and solutions in the form of software products, customization's, and integrations to meet those needs within Salesforce
• Deep knowledge of the Salesforce Sales Cloud first and foremost, practical experience with the Service Cloud, and Community Cloud a plus
• Strong understanding of when to use of native features and when it is appropriate to use custom development
• Assist in the deployment or re-deployment of Salesforce across separate SOPREMA divisions
• Coordinate the evaluation, scope and completion of new development requests
• Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
• Provides leadership and technical guidance to the project team throughout the implementation to ensure accurate delivery of project plans