Salesforce Solution Associate

at Deloitte
Published February 25, 2024
Location Philadelphia, PA
Category Default  
Job Type Full-time  


Are you a passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below

The Team

Customer & Marketing

The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms, and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.

We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each day directly impacts who we are as customers. We can deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.

Digital Customer

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.

Work you'll do

  • Assist project teams and leadership on a Salesforce project implementation under Deloitte's Digital Customer (DC) or Advertising, Marketing, and Commerce (AM&C) Integrated Offerings

  • Support analysts and consultants by gathering and drafting requirements between functional and technical teams

  • Document system and application defects with the project delivery team

  • Work towards an advanced Salesforce certification (i.e. Salesforce Administrator Certification, Salesforce Certified Business Analyst, Salesforce Certified Marketing Email Specialist)

Qualifications Required

  • High School Diploma or equivalent

  • At least 1-2 years of professional experience

  • Hold active Salesforce Associate certification

  • Successful completion of the following programs: Trailhead Virtual Bootcamp, Salesforce Fundamentals, and Clicked Experience or equivalent (i.e., Salesforce Pathfinder Program)

  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.

  • Expected to co-locate in your designated office/USDC location up to 30% of the time

  • Must live in a commutable distance to or be willing to relocate to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Gilbert, AZ; Houston, TX; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.