Salesforce Product Analyst

at The Judge Group
Published March 2, 2022
Location Atlanta, GA
Category Default  
Job Type Full-time  

Description

Location: REMOTE
Description: Our client is currently seeking a Salesforce Product Analyst

This job will have the following responsibilities:

  • Utilize acquired knowledge of Salesforce.com (Sales Cloud, Service Cloud, Marketing Cloud preferred) and strategic thought to analyze current business processes, suggest improvements, and participate in the implementation of new functionality 
  • Drive overall project milestones through completion; perform impact analysis and project estimation activities to ensure key deadlines are met 
  • Lead requirement and design sessions with business partners 
  • Critically evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details 
  • Research potential business requirement solutions using various resources, including, but not limited to, Salesforce.com 
  • Develop and document work flow processes and procedures 
  • Create mock-ups/wireframes as visual design concepts and present possible solutions to business stakeholders 
  • Create functional requirements for developers and provide suggestions during the development stage that meet the customer's business needs 
  • Work with technical team to transform new requirements into Salesforce.com design and implementation 
  • Coordinate communication with business partners throughout the project lifecycle 
  • Serve as the primary point of contact for supported business systems, and perform functional and second-level technical support as needed

Qualifications & Requirements:

  • Salesforce Certified Administrator certification as well as 2-5 years of Salesforce hands-on experience, preferably in Sales Cloud utilizing Lead, Contact and Campaign objects 
  • Experience supporting large scale organizations with different Marketing initiatives and 300+ users 
  • Minimum 2 years’ experience working closely with Salesforce Developers, assisting in design and development recommendations 
  • Must have strong Salesforce Lightning knowledge/experience and understanding of constraints of the platform 
  • Knowledge of Agile and Scaled Agile (SAFe) methodologies required, inclusive of Jira Atlassian toolsets to manage backlog (Epics, Features, Stories) 
  • Ability to recognize complex problems vs. objectives and apply creativity to analyze situations, develop solutions and procedures 
  • Exceptional written and verbal communication skills, as well as active listening skills 
  • Expert presentation skills with ability to build compelling PowerPoint presentations and advanced excel skills 
  • Data Loader and/or Workbench proficiency

Contact: [Click Here to Email Your Resumé]

This job and many more are available through The Judge Group. Find us on the web at www.judge.com