Salesforce Marketing Cloud Architect (Remote)

at Epsilon
Published November 17, 2021
Location Chicago, IL
Category Default  
Job Type Full-time  


Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit Follow us on Twitter at @EpsilonMktg.

Job Description

Epsilon is seeking a Salesforce Marketing Cloud Solution Architect to join our growing Digital Experience (DX) Practice. You will be involved in the delivery of digital solutions for our clients. This person will report to the Vice President, Digital Solutions/Multi-Solution Architect.

*The role is 100% remote and can be based anywhere in the US.*

The Salesforce Marketing Cloud Solution Architect owns the technical and strategic deliverables for a set of clients who utilize Salesforce Marketing Cloud solutions. Primary responsibilities include designing and managing solutions for Salesforce Marketing Cloud. You are a SME, with hands on experience in SFMC. Experience with administration and development of SFMC is a must. You will have ownership and responsibility of delivering complex Salesforce Marketing Cloud based solutions for our clients.

Mentoring, enabling environment of learning & knowledge sharing, are also key requirements of this role. Must be passionate about documenting best practices, standards, and points of view on technical topics. We are looking for this individual to help build the knowledge base of technical leads and junior members within Epsilon, as well as ensure consistency and repeatability of our technical solution development. You will be partnering closely with Project Managers, Developers, and Sales team.  

Must possess excellent verbal and written communications skills and be able to resolve conflicts both internally and externally on the client side. Involved in translating corporate objectives into relevant tangible goals for their team then determining, capturing, and reporting the lead and lag measures throughout the organization.


  • Bachelor’s degree in computer science or related field; or equivalent work experience. 
  • 7+ years of experience in the Marketing Technology industry
  • 3+ years of experience with Salesforce Marketing Cloud
  • Experience architecting solutions for Salesforce Marketing Cloud
  • Solid breadth of Analytics & Marketing Technology knowledge (marketing automation, email marketing, personalization, optimization, and marketing analytics)
  • Solid grasp of Server-Side JavaScript (SSJS), AMPscript, and SQL including knowledge on when to use each
  • Experience with at least one web analytics platform a plus (Adobe, Google, etc)
  • Experience using at least one tag management system a plus (DTM, GTM, Tealium)
  • Experience with one Customer Data Platform (Salesforce CDP, Adobe Experience Platform, mParticle, Segment, etc.) a plus
  • Preferred to have 1 or more certifications in Salesforce Marketing Cloud


Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. 

Applicants with criminal histories are welcome to apply.