Salesforce Functional Lead

at Accenture
Published October 24, 2023
Location Charlotte, NC
Category Default  
Job Type Full-time  

Description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.?Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

You are: ?

A team-builder and problem-solver. You stay updated on new products and technologies. You know how to use Salesforce to creatively design, prototype, and implement solutions for your client's unique challenges. And have proven experience with Visualforce, APEX programming, and Force.com APIs. You know that collaboration is key, so you look for ways to share and source best practices. If there's a new way to do something that improves outcomes for clients, you'll find it.

The work:

  • Facilitate requirements workshops, documenting detailed functional, technical, reporting & data requirements.

  • Gather, create and document current and future business process flows.

  • Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.

  • Responsible for carrying out business, testing and training requirements gathering; BPR leads, workflow analysis, gap analysis, user stories, test case development and functional design. Offers analysis throughout all phases of the project lifecycle.

  • Tests salesforce configuration and setup, test case development, performance and load testing, End to End testing, and functional/regression testing.

  • Provide support to Salesforce users in sales and service teams, and act as the primary point of contact for end-user support.

  • Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.

  • Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.

  • Migrate meta data between salesforce environments using change sets and other tools such as Snapshot as needed.

  • Collaborate with end-users to create and maintain training materials.

  • Manage relationships with stakeholders to achieve project goals.

  • Maintain collaborative relationships with external vendors to achieve project goals, where necessary.

  • Participate in the evolution of team best practices, standards and policies.

  • Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.

  • Support all Salesforce releases and ensure system uptime as per the SLA.

  • Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of project

Here's what you need:

  • Expert level experience with software project management experience

  • Expert experience leading teams (technical and business partners) and/or projects (implementations, upgrades and migrations)

  • Expert knowledge with Agile delivery methodology

  • Expert ability to translate business goals to applicable technology enhancements

  • One more thing, US Citizenship is required and no Dual

Bonus points if you have:

  • Used Source Code or Deployment/Migration tools

  • Experience with architecture OR design activities

  • Experience with Data Migration

  • Experience using Communities

An active security clearance or the ability to obtain one may be required for this role.

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits)

Role Location: Range of Starting Pay for role :

California: $111,400-$213,600

Colorado: $111,400-$184,300

New York: $103,200-$213,600

Washington State: $118,700-$196,400

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.

_Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.?_ Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

_For details, view a copy of the?_ Accenture Equal Opportunity and Affirmative Action Policy Statement (https://afscommunities.force.com/careers/s/equal-opportunity-annual-policy) .

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you **_?_** are being considered for employment opportunities with Accenture Federal Services and?need an?accommodation for a disability or religious observance?during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.