Salesforce Engineer/Developer

at Diverse Lynx
Published October 12, 2023
Location Newark, CA
Category Default  
Job Type Full-time  

Description

Role: Salesforce Engineer / Developer
Location: Newark, CA (Day1 onsite from client office - No remote)
Service Cloud:
Job Responsibilities:
Work with Business Analyst to develop, schedule and implement Service Cloud Capability to support Business Campaigns work flexibly to accomplish this.
Develop in the Salesforce Lightning Platform.
Mentor others in the Platform and its Development environment.
Troubleshoot issues and develop defect fixes and enhancements.
Utilize interfaces with CRM to assure a seamless tracking of Guest experience; use this information to further customize client's website shopping experience for the Guest.
Work cooperatively with IT Development Team.
Other duties as assigned by management.

Required Skills:
Bachelor's degree required
Salesforce Certification in Service Cloud as Developer preferred
A minimum of 5-7 years of experience in Salesforce Service Cloud and the Lightning Platform required; familiarity with Marketing Cloud, Commerce Cloud and Customer Facing Apps is a plus
Minimum of 1-3 years of experience in API's and Web Services
Customer focused
Flexible and adaptable to change
Tenacity and commitment to tasks
Self-disciplined
Strong analytical reasoning skills

Sales Cloud:

Responsibilities:
RESPONSIBILITIES :
CERTIFICATIONS :
Technical design and implementation (develop / maintain) of salesforce solutions using Salesforce Sales Cloud
Document as-is and to-be architecture solutions. Present complex solutions, options and benefits to key technical program stakeholders
Responsible for defining, estimating, and shaping sales cloud technical solutions using best practices.
Maintain and configure our development and test instances for our internal sandboxes.
Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
Provide day to day sales cloud platform and user support
Responsible for issue resolution in UAT and post production support of Sales Cloud functionality
Stay up-to-date on the latest Salesforce features and functionality
Strong desire to learn. You are energized when new features and technologies become available and eager to understand them and maximize their potential
Customize as necessary in implementing scalable solutions, while advocating for best practices

DESIRED SKILLS & EXPERIENCE :
Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
5-7 years of Experience in developing solutions using Salesforce Platform
Must have good knowledge of Salesforce Sales Cloud objects used in Lead to Opportunity and Opportunity to Quote processes
Strong experience with SFDC Advanced approvals
Solid experience in data migration strategy, tools and processes
Experience working with Salesforce communities, Apex, SOQL, VisualForce, Lightning, JavaScript, Eclipse IDE, WorkBench, Data Loader, Ant tool, Reports and Dashboards
Strong working knowledge of Salesforce Objects and Data Model
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Excellent written and verbal communication skills
Good interpersonal skills and strong sense of ownership
Exposure to CLM tools and processes will be a plus

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.