SalesForce Engineer

at General Dynamics Information Technology
Published March 1, 2020
Location St. Louis, MO
Category Default  
Job Type Full-time  


General Dynamics Information Technology (GDIT) has an immediate opportunity for a SalesForce Engineer with specific knowledge ability of creation development, design, and maintenance of SalesForce applications to support existing and future information technology activities relating to software development and other projects as they are identified.

Responsibilities include, but are not limited to the following:

  • Lead team of Salesforce developers for administration, configuration, customization and development within Salesforce platform as well as production support
  • Interact with business stakeholders and senior leaders to provide consultancy on how required business functions can be cost effectively built using Salesforce
  • Interact with vendors for product research and selection, design sessions and to resolve production issues
  • Design, develop and implement solutions for complex business problems/functions on Salesforce platform
  • Create technical/solution architecture diagrams and technical designs
  • Build data-centric applications within using platform and integrate with services outside the platform
  • Customize and configure objects, data fields, page layouts, record types, workflows, document templates, reports and dashboards.
  • Design/develop/maintain custom objects , and custom code using Visualforce/Apex/API
  • Create and maintain users, roles, security, profiles, workflows, workflow rules, assignment rules etc
  • Build and maintain Customer Portal and Sites
  • Manage mass imports and exports of data
  • Development, testing, documentation and implementation of data mappings and associated workflows using Dell Boomi
  • Provide on-going support and system administration to quickly fix production issues
  • Function as technical lead on agile team

This program only accepts US citizens and/or Green Card Holders. The security clearance for this program requires the selected candidate to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days.


  • Bachelors' Degree in either Computer Science, Computer Engineering, Information Systems, Engineering, Business (or related field of study) and a minimum of 5 years' of directly related work experience; OR an additional 4 years of experience can be substituted in lieu of the degree


Minimum Job Requirements:

  • 7 or more years of IT development/programming/coding professional work experience or equivalent combination of transferrable experience and education.
  • Min. last 4 years of full time hands on experience with custom development on Salesforce platform in Sales or Service cloud
  • Bachelor's degree in an IT related field or equivalent work experience
  • Strong organizational, analytical/problem solving and interpersonal skills
  • Strong verbal/written communication skills, listening skills, group interaction skills, presentation skills
  • Ability to work on multiple tasks and projects simultaneously, manage tasks independently and take ownership of responsibilities
  • Must demonstrate initiative and effective independent decision-making skills
  • High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
  • Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness


  • Experience using Agile methodology
  • Certified Developer will be a plus
  • Experience in health insurance industry

Technical experience with:

  • Heavy/thorough:
    • Salesforce Service Cloud
    • Data model for Sales/Marketing functions (lead, opportunity, account, contact, activity, product book etc)
    • Salesforce development technologies and tool sets - Visual Force,, Apex classes, S-Controls, Metadata APIs, SOQL, Workflows, Triggers, Cases, Chat etc
    • Configuration of highly customized security profiles & roles, Sharing Settings, Roles, Public Groups, User Administration
    • Enterprise WSDL
    • Integrations with non-Salesforce applications using enterprise WSDL and custom web services (as service provider and service client)
    • Data loading and data extraction using non-Salesforce ETL tools like Informatica, Boomi
    • Creation, population and synching of Sandboxes as non-production env
    • Full development life cycle - admin, configure, develop including object/field customization, deploy/test in sandbox, deploy/verify in production
    • Application/data integration architecture, tools, technologies - SFTP, Boomi, XML, JSON, SOAP services, REST services
    • Data architecture and databases - data definitions, DB schemas, SQLs, triggers, procedural SQL etc
  • Moderate to heavy technical experience with:
    • Salesforce Service Cloud
    • CTI integration with Five9 or another telephony provider
    • SSO with non-Salesforce applications using SAML2, OAuth
    • Salesforce Lightning UI
    • Salesforce Marketing Cloud
    • Salesforce Community Portal
    • Web development technologies and tool sets - JavaScript, HTML, CSS, XML, JSON
    • Identity and Access Management architecture




' We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.