As a Salesforce Devops Engineer 2, will have hands-on experience with Copado, a Salesforce release management platform, and will be responsible for planning, coordinating, and executing releases while maintaining the integrity of our Salesforce environment. Must be proficient in resolving code conflicts and merge issues, and be capable of directing a team of developers and Admins in resolving deployment errors. Experience with Git version control is also essential. The candidate should have a proven track record of implementing CI/CD on multiple projects and a deep understanding of release management best practices.

This is a hands-on role that requires you to have a solid understanding of the Salesforce platform, its best practices, and architecture with extensive experience working with Salesforce platform tools.

The candidate for this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions:

• Model, promote, and reinforce the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Collaborate with cross-functional teams, including development, testing, and business units, to plan and schedule Salesforce releases
• Create and maintain release calendars, ensuring alignment with business objectives and project timelines
• Ensure adherence to best practices and establish release management procedures
• Coordinate release activities, including deployment, validation, and post-release monitoring
• Migrate changes from development to test to production environment(s) using CI technologies such as ADO, COPADO
• Direct the team of developers and administrators in identifying and resolving deployment errors, ensuring successful and error-free deployments
• Maintain comprehensive release documentation, including release notes, version control, and change logs
• Influence and motivate team members to use HOLT's Values-Based Leadership (VBL) tools ensuring Legendary Customer Service with all services they deliver
• Work safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Perform other duties as assigned

Knowledge, Skills, and Abilities:

• Excellent communication skills with the ability to present complex concepts into simplified solutions in a straightforward and understandable manner
• Utilize Copado to manage the end-to-end release process, from development through testing to production deployment
• Configure and maintain release pipelines, automation, and workflows within Copado to streamline release activities
• Oversee testing, including user acceptance testing (UAT), regression testing, and performance testing, to ensure the quality of releases
• Implement and maintain automated testing frameworks and tools within Copado
• Expertly manage code conflicts and merge issues, facilitating collaboration among development teams to ensure seamless integration of code changes
• Desire to stay up to date on the latest Salesforce.com releases, technologies, applications, and integrations
• A working understanding of both waterfall and scrum frameworks and an ability to transition and adapt seamlessly between the two
• Ability to focus on business value results, rather than solutions
• Ability to manage the scope change process and issue identification/resolution
• Ability to execute in a fast-paced, rapid iteration environment while balancing multiple priorities
• Flexible enough to adjust to changes in work, technology, team, etc.
• Demonstrates continued personal/professional development
• Utilize Git version control tools and practices to manage code repositories effectively

Education and Experience:

• Bachelor's degree in Information Technology or related field and/or equivalent work experience required
• At least 5 years experience as a Devops Engineer is required and at least 4 years experience with Salesforce required
• Advanced knowledge of Salesforce CRM platforms required
• Salesforce Products (Service Cloud, Sales Cloud, CPQ, FSL, Community Cloud) required
• Experience working with ETL tools such as Informatica and MuleSoft preferred
• Salesforce Certifications required for Salesforce Administrator
  • Salesforce Developer I

Supervisory Responsibilities:

• None

Travel:

• 10% to 15% with occasional overnight stay

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)