Salesforce Data Cloud Analyst

at Ascension
Published January 20, 2024
Location Atlanta, GA
Category Default  
Job Type Full-time  

Description

Details

  • Department: Engagement Services

  • Schedule: Full Time Monday - Friday 8am-5pm

  • Location: Remote

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

Responsibilities

Job Summary:

Works with business stakeholders to identify data requirements, creates customer segmentations, builds data extensions within Marketing Cloud, works with data governance group to enable data ingestion into a Customer Data Platform, and aids in the building of Tableau reporting.

Responsibilities:

  • Participates in design, contributing technical insights and ideas. Helps formulate project scope and objectives.

  • Works with primary and management customers to understand and explain business and technical issues, respond and manages to user problems, explain new technologies, and present deliverables.

  • Writes documentation of a new or proposed system. Shares knowledge effectively within the work team, creates training materials and delivers training.

  • Successfully troubleshoots most applications and integration problems independently.

  • Collaborates with cross-functional teams to integrate healthcare data sources into the Salesforce platform, optimizing data accessibility and system performance.

  • Tests data processes with technology implementations and recommend improvements

  • Identifies automation opportunities in current processes.

  • Creates reports, dashboards and visualizations to understand performance metrics

  • Analyzes process issues and bottlenecks and to make improvements

  • Collaborates with product manager on roadmap planning and prioritization

  • Maintains technical expertise regarding data models, database design development, data mining and segmentation techniques

  • Maintains strong knowledge of and experience with reporting, databases (SQL etc), programming (XML, Javascript, or ETL frameworks)

  • Provides strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

  • Adept at queries, report writing and presenting findings

  • Aides development and maintains Salesforce-related data warehouses on Google Cloud Platform, utilizing BigQuery for high-performance analytics.

Minimum Qualifications:

  • 3 years experience in Salesforce applications

  • 3 years experience using Salesforce/Marketing Cloud/CDP to develop client or business solutions

  • 2 of experience as a Data Engineer/Scientist in the healthcare/financial industries a plus

Work Experience:

  • Salesforce Administration Certification preferred

  • Salesforce Marketing Cloud Certifications preferred

  • Proficient in programming languages such as Python and SQL.

  • Hands-on experience with Salesforce, including data integration and customization.

  • Familiarity with Google Cloud Platform (GCP) and BigQuery.

  • Strong understanding of ETL tools and techniques.

  • Certification(s) in relevant technologies (e.g., Google Cloud Certified - Professional Data Engineer, Salesforce Certified Data Architecture and Management Designer) is a plus.

Requirements

Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

#LI-Remote

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)