Salesforce CPQ Engineer

at Defenders
Published February 1, 2024
Location Boca Raton, FL
Category Default  
Job Type Full-time  

Description

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Summary:

Seeking a highly skilled and experienced Salesforce CPQ (Configure, Price, Quote) Engineer to join our dynamic team. As a Salesforce CPQ Engineer, you will play a crucial role in streamlining our product solutions and enhancing our CPQ processes. Your expertise will contribute to seamless implementation, efficient problem-solving, and optimized workflows.

Responsibilities:

  • Provide expert guidance on product modeling and CPQ best practices.
  • Develop and maintain technical product solutions within the CPQ environment.
  • Assess current business processes, pain points, and future requirements.
  • Articulate how Salesforce and CPQ can address gaps and optimize processes.
  • Lead the implementation of Salesforce CPQ, ensuring successful deployment and integration.
  • Identify opportunities for process improvements and innovative solutions.
  • Review and evaluate technology options for achieving business objectives.
  • Research and stay updated on emerging technologies for potential business application.
  • Develop strategies to leverage new technologies effectively.
  • Manage shifting priorities and promptly address issues with professionalism.
  • Handle troubleshooting and error definition for technical solutions.
  • Maintain data tables containing available product options for accurate configurations.
  • Provide technical support for CPQ product solutions, assisting users with inquiries and issues.
  • Collaborate with subject matter experts and programmers to implement solutions.
  • Support QA/ UAT and obtain approval for changes in both test and production environments.
  • Provide expertise and guidance to cross-functional teams regarding business application tools and architecture.
  • Work with senior business leaders to understand use cases and translate them into technical approaches within the Salesforce ecosystem.
  • Evaluate new tool/ technologies and provide recommendations to IT leadership regarding their suitability for the organization.
  • Collaborate with product managers to comprehend option relationships for accurate CPQ tool setup.
  • Establish configurations, pricing models, discount structures, and quote templates within the Salesforce CPQ environment.
  • Drive efficiency, accuracy, and excellence in our product solutions and sales processes.

Education:

  • Four (4) year degree, advanced degree preferred.
  • Salesforce CPQ Specialist certified.
  • Salesforce Administrator certified.
  • Salesforce Platform Developer experience preferred.

Qualifications:

  • 4+ years of experience on full lifecycle Salesforce CPQ project with strong implementation expertise.
  • 2+ years of salesforce experience including Sales cloud, Service cloud.
  • Experience in Revenue cloud is preferred.
  • Strong analytical skills with the ability to troubleshoot complex systems issues.
  • Strong understanding of Salesforce CPQ capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders.

Please note, although this role is fully remote, it will require availability to travel for in-person meetings once a quarter.

#LI-REMOTE

Compensation & Benefits:

The salary range for this role is $73,066 - $146,131 and is based on experience and qualifications.

Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance.

We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Anticipated application end date will be on 2/29/2024.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.