Salesforce Business Analyst

at Kforce Technology
Published December 7, 2021
Location New York, NY
Category Default  
Job Type Full-time  

Description

RESPONSIBILITIES:

Kforce has a client that is seeking a Salesforce Business Analyst in New York, NY. The BA will be the primary contact with business clients to elicit requirements and validate requirements and designs-developing and maintaining strong relationships, and keeping these clients informed and engaged throughout the entire project lifecycle.

Key Tasks:

  • Salesforce will be responsible for production support of the Salesforce CRM applications
  • Participate in cross-functional teams as subject matter expert to support system enhancements, as well as on new development as either the primary Business Analyst or collaborating with other Business Analysts
  • As a Salesforce, you will design and write specifications for new features and/or new releases according to business/client requirements; Act as a liaison with internal teams to ensure understanding of the design requirements
  • Support Business Requirements activities by providing end-to-end analysis for product and initiatives with respect to data requirements, data flows, data modeling, workflow context and design, and user interface designs within and across systems
  • Author thorough, detailed, high-quality documentation of all aspects of the systems in question, including business requirements, use cases, and Business System Concept documents
  • Evaluate data availability and assess the needs of the various business partners including local, regional, and global leadership to optimize the process and reporting
  • Partner with external vendors (e.g., salesforce.com) to ensure a focus on implementation of best practices around cross-system data continuity, data hygiene, and business process definition
  • Develop external and cross-functional relationships and work closely with internal stakeholders to develop insights for strategic and tactical decisions; Keep clients informed and engaged throughout the entire project lifecycle