Salesforce Business Analyst

at The LaSalle Group
Published February 4, 2024
Location Des Plaines, IL
Category Default  
Job Type Full-time  


Job Description

LaSalle Network has partnered with a world-renowned company in the hopes of hiring a skilled and experienced Salesforce Business Analyst. As a key contributor to their growth strategy, you will be integral in optimizing business processes, identifying technological advancements, and ensuring successful execution. If you are a motivated individual with a passion for innovation and efficiency, we invite you to apply.

Salesforce Business Analyst Responsibilities:

  • Develop and maintain a comprehensive view of current state processes and system landscape, evaluating efficiency and identifying pain points
  • Act as a trusted partner to assigned departments, actively contributing to their business goals and initiatives
  • Monitor end-user system usage, identifying trends and opportunities for engagement
  • Design, document, and maintain system processes, providing training sessions for end-user groups
  • Coordinate and assist with new feature/functionality rollouts, ensuring effective support and communications to user groups
  • Assist with project management, contributing to major project success by coordinating inputs from various stakeholders
  • Interface with business and IT stakeholders on a day-to-day basis to triage and gather requirements for system changes
  • Collaborate with IT leadership on roadmap planning and prioritization
  • Prepare management reports tracking deliverables, system usage KPIs, and delivery progress against the roadmap

Salesforce Business Analyst Requirements:

  • Fast learner with an analytical growth mindset, curiosity, and attention to detail
  • Resilient and high-energy, with the drive to find solutions where clarity is lacking
  • Excellent written and verbal communication skills, including technical writing
  • Willingness to work hard, take risks, and collaborate with a diverse set of business users
  • At least 5 years of Business Analyst experience.
  • 2-3 years of experience working with, preferably Sales, Service & Marketing Clouds/ Prior consulting experience
  • 4-year degree in a related field
  • Strong experience generating requirements and process documentation
  • Prior experience working with organizations such as Dealer/Franchise, OEM, and Retail business models
  • Strong Microsoft Office and Excel skills
  • Humility to learn the business and current state processes
  • Effective time management and value-based prioritization
  • Honesty and integrity in all facets of the role, taking ownership and learning from mistakes
  • Mature presence and poise to engage with senior leadership

If you are passionate about leveraging Salesforce to drive business success and meet these qualifications, we encourage you to apply. Join us in their commitment to excellence and innovation in their industry.

Thank you,

Rachel Muehlhauser

Sr. Project Manager

LaSalle Network