Salesforce Business Analyst

at Farm Bureau Life Insurance Company of Michigan
Published December 10, 2023
Location Lansing, MI
Category Default  
Job Type Full-time  


Farm Bureau Life Insurance Company of Michigan

Job ID: 2023-4259
# of Openings: 1
Location: Lansing, MI
Category: Marketing
Company Name: Farm Bureau Life Insurance Company of Michigan
Status: Regular Full-Time
Work Hours: Monday-Friday, 8:00 a.m.-4:30 p.m.
Salary Minimum: USD $77,507.00/Yr.


Salesforce Business Analyst Objective

To work with the Salesforce, Business, and Information Technology (IT) teams to meet corporate objectives to maximize efficiencies and streamline business processes using Salesforce configuration.


Salesforce Business Analyst Responsibilities

Develop reports and dashboards to support the delivery of business key metrics.

Work closely with key stakeholders to map business processes, gather and validate business needs, and translate business needs into functional Salesforce requirements.

Conduct analysis on the existing Salesforce functionality pertaining to new requirements to understand and include any related considerations in requirements, testing, and training.

Collaborate closely with the Salesforce technical team on translation of the functional requirements to technical requirements.


Salesforce Business Analyst Qualifications


Bachelor's degree required, or equivalent experience may be considered.

Minimum three years of business analyst, operations, product development, or other related experience required.


Experience with Lightning, Communities, Service Cloud, and Marketing Cloud preferred.

Strong requirements gathering skills and creation of user stories experience preferred.

Proficiency with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook preferred.

Experience with Tableau CRM / Einstein Analytics preferred.

Experience with Guidewire Policy Center preferred.

Experience with full life cycle Salesforce implementations preferred.

Knowledge of property/casualty and life/annuity products supported by Farm Bureau Insurance is preferred.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.