Salesforce Business Analyst

at OneZero Solutions
Published November 28, 2023
Location Herndon, VA
Category Default  
Job Type Full-time  


We are an employee-centric company that truly appreciates our team members and their value to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and fostering teams that are and continue to be technically proficient and technically capable across a comprehensive range of cyber mission areas. OneZero full-time employees receive an extremely competitive benefits package that includes health/dental/vision/life insurance plans, 401K with company matching, PTO & paid holidays, employee referral program, and educational assistance. Additional details can be found on our website at:

Position Title: Salesforce Business Analyst

Location: Herndon, VA

Clearance: Secret Clearance

OneZero is seeking a Salesforce Business Analyst to join our team of qualified, diverse individuals. This position will be located in Herndon, VA. The qualified applicant will become part of Peraton's Department of State (DOS) Consular Systems Modernization (CSM) Program, for the Bureau of Consular Affairs (CA). This initiative will modernize and consolidate the operational environment under a common technology framework in order to better support the services provided to CA's customers.

Duties and Responsibilities:

  • Support all project phases from inception through completion.
  • Work with the customer to capture and translate high level functional, technical, and performance requirements into detailed acceptance criteria for epics / user stories in a Scaled Agile Framework environment (SAFe).
  • Decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs solutions
  • Assist Deployment Leads, engineers, and other internal stakeholders with client facing activities to identify and define project requirements, scope and objectives
  • Works with the development team to ensure that they understand the requirements
  • Provide business area and technical expertise to management and stakeholders to facilitate planning, set direction, define business initiatives, and develop solutions to business information systems needs and requirements.
  • Be able to manage multiple assignments, changing priorities, and work independently with little oversight.
  • Participate in the agile ceremonies and interface with the agile team(s) and other program staff as required.
  • Communicate effectively in written and verbal communication coupled with strong listening skills

Basic Qualifications:

  • Bachelor's Degree in a related field and 5-7 years' of experience or Master's Degree and 3-5 years' of experience or high school diploma and minimum of 12 years relevant experience
  • Strong understanding of Salesforce platform business and technical processes to formulate and develop new and modified business information processing systems
  • 5+ years' experience and knowledge supporting large scale Salesforce implementations
  • Experience in an agile environment
  • Demonstrate knowledge, skills and capabilities to elicit and document Salesforce platform functional, technical and performance requirements based on customer needs
  • Excellent planning, organizational, and time management skills
  • Excellent written and oral communication skills, including the ability to effectively communicate complex technical ideas to audiences with varied technical backgrounds
  • Experience crafting and coordinating official correspondence
  • Excellent administrative/organizational abilities
  • Must have a current, active Secret (or higher) clearance. Interim clearance acceptable

Preferred Qualifications:

  • Experience researching new Salesforce technologies for inclusion/use on customer programs
  • Prior work experience in with the Salesforce platform and a fast-paced, variable environment
  • Experience using business process modeling tools such as Rational Systems Architect, Enterprise Architect, Viso, etc.
  • Experience implementing DevSecOps for large program using Agile, preferably SAFe, development methodology
  • Scaled Agile Framework experience; working as a part of a Scrum Team
  • Experience using engineering environments and tools that support agile development, and especially SAFe, such as JIRA, Rally, VersionOne, Confluence, IBM CLM/ELM

OneZero Solutions, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability.

To request an accommodation, please contact us at [Click Here to Email Your Resumé] or call (202) 987-2580.

Equal Opportunity Employer/Veterans/Disabled