Salesforce Business Analyst

at Capgemini Government Solutions
Published March 11, 2022
Location McLean, VA
Category Default  
Job Type Full-time  


Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced Salesforce Business Analyst to join our team in the DC Metro Area to support our government clients. As a Business Analyst for Salesforce delivery projects, you will provide quality user experience with professional demeanor and excellent communication skills and work collaboratively in an agile environment to design solutions for government clients, including collaboration with developers.

The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS’ capabilities to serve our clients.


Job Responsibilities

As a Business Analyst supporting Salesforce Projects, you will:

  • Provide development support to the client requirements via direct client interaction across a broad range of Salesforce applications.
  • Support the current team in building a cohesive, streamlined and quality solution.
  • Capture, evaluate and direct business requirements to create clear user stories and solution deliverable with the required information to identify the best to implement solution(s).
  • Evaluate business requirement and create clear business process and workflow use cases.
  • Gather, synthesize and define business requirements, and convert requirements to code.

Basic Qualifications

  • U.S. Citizenship is required.
  • Eligible to obtain and maintain Government Security Clearance.
  • Bachelor's degree or 4 years of business experience.
  • 2-3 years’ experience in a related field.
  • Experience with capture, evaluation and direct business requirements to create clear user stories and solution deliverables with the required information to identify the best to implement the solution(s).
  • Experience working in team-based delivery environment.
  • Examples of developing business requirements for application.
  • Experience in using business process design applications such as Visio and SF Process Builder.
  • Hands on - experience with agile / scrum methodology.
  • Strong expertise in creating user-stories and business process workflows.


Additional Qualifications

  • Scrum Master certification.
  • Experience with at least 2 implementations of business application using the Salesforce platform in the last 2 years.
  • Salesforce Administrator and/or Platform Developer certification.
  • Salesforce Consulting Cloud certifications (e.g. Sales, Service, etc.).
  • Experience with collaborating with developers, clients, other business analysts, Solution Architects, Release Managers, etc.


Company Overview 


A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud and digital platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through various services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2020 global revenues of EUR 15.2 billion. Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high-quality services to the U.S. Federal Government. Learn more about us at


Capgemini has an entrepreneurial environment that embodies the following values: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. We offer a competitive benefits package to our employees.


Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.


Pay Transparency:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)