Salesforce Business Administrator
| Published | March 13, 2020 |
| Location | Greensboro, NC |
| Category | Default |
| Job Type | Full-time |
Description
We are seeking a Salesforce Business Analyst to support a well-known global engineering company in the Triad. In this role you will be responsible for helping customers by providing product and service information and resolving technical issues. The qualified candidate for this role will perform the following:
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services