Salesforce Business Administrator

at Advanced Personnel Resources, Inc.
Published March 13, 2020
Location Greensboro, NC
Category Default  
Job Type Full-time  


We are seeking a Salesforce Business Analyst to support a well-known global engineering company in the Triad. In this role you will be responsible for helping customers by providing product and service information and resolving technical issues. The qualified candidate for this role will perform the following: 


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services