Salesforce Architect

at Blue Cross Blue Shield of Massachusetts
Published January 17, 2024
Location Boston, MA
Category Default  
Job Type Full-time  


Ready to help us transform healthcare? Bring your true colors to blue. What We Need The Salesforce Solution Architect is responsible for architecting the Salesforce Solution on multiple projects or one large complex project. The Solution Architect will work under the guidance of a lead Architect and is a trusted advisor to both internal and external partners serving the BCBSMA Salesforce ecosystem. The Solution Architect works directly with both technical and business stakeholders to understand requirements, analyze information, and craft comprehensive solutions. Your Day to Day Provides overall Architecture/Design for implementation of solutions on multiple projects or one large complex project under the leadership of a lead Architect. Create prototypes and proofs of concept as a means of eliciting and defining requirements. Map business requirements to Salesforce capabilities and decide when and which custom solutions (custom config or custom dev) are necessary. Leads or participates in business and functional requirements definition and prioritization/scoping of requirements and sizing of projects. Collaborate with cross-functional team (strategy/planning, architecture, business operations and enterprise technology delivery) to determine how best to implement Salesforce solutions. Accountable for contributing to the successful delivery and quality of technology solutions by driving difficult conversations and removing roadblocks. Architect and deliver a robust data model that supports the requirements. We're Looking For: 8 -10 years’ overall Solutions Architecture experience 5+ years in SFDC Architecture Required Salesforce Certifications: Architecture Track Proficiency with Salesforce (APEX, Visualforce, Lightning/LWC, SFDC Data Model knowledge across various cloud/products and strong data modeling experience. Experience architecting solutions on Experience Cloud, Health Cloud and Omnistudio is a must. Proven track record of successful project delivery of large enterprise Salesforce implementations. Excellent communication skills, equally comfortable with crafting emails as leading a white board discussion or delivering a technical presentation. Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions Preferred Experience and Skills Healthcare industry experience, preferably payer. Experienced with Salesforce projects that involved large data integration and data migration activities as part of project scope. Strong ability in documenting proposed current and future state in terms of solution architecture, functional/technical specifications, data integration and data migration solution design. Experience in Dev Ops for CI/CD using Copado. Experience in and knowledge of Vlocity/Omnistudio (Salesforce Industries) Experience in experience cloud/Community. Salesforce developer background. What You Will Gain This is a high-profile position in which you will have visibility into all levels of the organization and corporate strategy. You will be part of the Salesforce Center of Excellence that oversees all projects across the Salesforce Platform. You will gain experience across many different domains and work on implementing the latest Salesforce products. You will have the opportunity to improve your technical skills via training and other opportunities within the company. Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above LocationBostonTime TypeFull time Salary Range: $155,000.00 - $194,150.00 The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability. This job is also eligible for variable pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. WHY Blue Cross Blue Shield of MA? We understand that the confidence gap ( and imposter syndrome ( can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture ( page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community ( to stay “in the know” on all things Blue. At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month). Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates. Our Commitment to You We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance. Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law. Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.