Salesforce Application Development Manager

at CVS Pharmacy
Published December 1, 2023
Location Woonsocket, RI
Category Default  
Job Type Full-time  


Job DescriptionThe Manager Salesforce Application Development will be working on multiple projects and enhancements that support the pharmacy benefits management (PBM), HR, Specialty Drug, Retail and Finance businesses in the areas of sales & marketing, account management, client benefit, services, CLM, vendor deals and operations within a business enterprise that supports a multi-billion dollar revenue stream. The Application Advisor requires extensive knowledge and proven experience in leading Salesforce technical projects, development, design and delivery of complex business solutions built on the platform, Sales and Service Cloud, and various technology stacks outside of to support integrations. You must have knowledge and experience with the platform including best practices, Apex development, visual force, Lightning and other common Salesforce development technologies as well as experience working with enterprise data warehouses and be able to help define long term strategies as to how the CRM and data platforms should inter-operate. To be successful in this role, you must possess the ability to lead projects with limited risks and resources, have superior design and development ability with strong analytical skills. You will act as the liaison between project managers, architects, development team members and analysts to own and at times lead projects, build, maintain enterprise-level software solutions, and provide technical support in new project initiatives, design, develop and enhance existing systems, assist in functionality documentation, technical documentation and system testing and quality assurance.Required Qualifications-Minimum 5 years IT experience with a minimum of 3 years hands on experience with , Apex development & Visual Force -5+ years of Salesforce power administrative skills-5+ years experience working with remote business and IT partners -5+ years experience with modern sales and marketing strategies. -5+ years experience dividing projects into tasks and managing the allocation of work across the development team -5+ years experience with collaborating with other associates to design solutions that efficiently deliver the required enhancements on time and within budget -5+ years experience with Integration between and various systems, platforms, and data migration -5+ years of experience, such as system configuration and data migration/manipulation -Up to 20% travel requiredCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Salesforce Lightning application building experience including Lightning web components- Sales cloud/service cloud consultant certification- Platform app builder certification or equivalent coursework with hands-on experience-Experience in various testing methods, performance, load, stress etc. - Experience in implementing high volume inbound/outbound call centers using Salesforce Service Cloud and related technologies- Strong presentation and public speaking skills (e.g. eye contact, voice inflection, body awareness, and ability to hold an audience and command respect) - Strong interpersonal and relationship-building skills- Demonstrated leadership and motivation skills - Ability to provide coaching and feedback and serve as a mentor to department employees - Demonstrates CVS Core Value: Accountability, Integrity, Innovation, Caring, Collaboration - Experience with Informatica ETL a plus- Data Warehouse and/or Data strategies a plusEducationBachelors Degree or equivalent work experienceBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.