Salesforce Administrator

at Innovive Health
Published January 13, 2024
Location Medford, MA
Category Default  
Job Type Full-time  



The Salesforce Administrator will play a vital role at Innovive Health in enhancing our Salesforce platform and designing best practice solutions. This individual will be responsible for user management support including but not limited to responding to support tickets, training, and designing solutions with user satisfaction as a priority. The Salesforce Administrator will be responsible for configuring, maintaining, documenting, and delivering innovative solutions within our instance. This role will become an integral member of our growing business intelligence team that is focused on building, designing, and analyzing Innovive's data environment and underlying infrastructure.

What you need:

    • Bachelor's degree or equivalent work experience
    • Salesforce Administrator certification
    • 4+ years hands-on experience with Salesforce configuration, data model, architecture, and security model
    • Familiarity with Apex highly preferred
    • Analytical mindset focused on process, analysis, and solutioning

We believe our employees are our greatest asset! What we offer:

    • Flexible Schedules to fit your lifestyle
    • Comprehensive benefits package that includes medical, dental, vision, disability, and life insurances
    • 24 days of paid time off
    • Paid Company Holidays
    • 401k with company match
    • Daily Pay - voluntary benefit that gives you access to earned pay
    • Wellness program
    • Tuition reimbursement
    • Excellent career growth opportunities

What you'll do:

    • Manage support and administrative requests of users by providing prompt and complete resolution to technical and business issues.
    • Manage the configuration of new and existing features including roles/profiles, permission sets, custom objects, page layouts, validations, workflows rules, flows, etc
    • Monitor, preserve, and document the data privacy and security model
    • Monitor, review, and routinely ensure data accuracy across the platform
    • Partner with business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization that solve critical business needs and promote user efficiencies.
    • Actively participate in the Salesforce roadmap and prioritization of projects with key stakeholders
    • Monitor, implement, and communicate key salesforce development updates that may impact the entire Innovive Health platform
    • Develop and train on key global salesforce resources


Innovive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.