|Published||October 3, 2023|
At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we'll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you're right for the job, this is the place to prove it!
Position: Salesforce Administrator
Job Overview: The Salesforce Administrator will be responsible for the ongoing development, configuration, and maintenance of the Salesforce platform in support of the organization's sales, marketing, and customer service functions. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a deep understanding of Salesforce's capabilities.
- Customize and configure Salesforce to align with business processes and requirements.
- Collaborate with cross-functional teams to gather and analyze business needs, and translate them into technical solutions within Salesforce.
- Manage user accounts, roles, profiles, permission sets, and security settings.
- Create and maintain custom objects, fields, workflows, validation rules, and process builder flows.
- Develop and maintain reports, dashboards, and analytics to provide insights into key performance metrics.
- Support data migration and integration projects, ensuring data accuracy and consistency.
- Provide end-user support, training, and documentation for Salesforce users.
- Stay up-to-date with Salesforce releases and new features, and assess their impact on the organization.
- Troubleshoot and resolve issues related to system functionality and data integrity.
- Maintain a clean and organized Salesforce instance by archiving and managing obsolete or outdated components.
- Collaborate with Salesforce developers and administrators to implement advanced customizations and solutions when necessary.
- Bachelor's degree in Computer Science, Information Technology, Business, or related field (or equivalent work experience).
- Salesforce Administrator certification (such as Salesforce Certified Administrator) is preferred.
- Proven experience as a Salesforce Administrator, managing and customizing the platform.
- Strong understanding of CRM concepts and best practices.
- Proficiency in Salesforce configuration, including custom objects, fields, workflows, process builder, and security settings.
- Experience with data management and integration tools and techniques.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills to work effectively with cross-functional teams and end-users.
- Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
- Knowledge of Salesforce Lightning Experience is a plus.
- Familiarity with agile methodologies is beneficial.
MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed "At Will." This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.