Salesforce Administrator

at Robert Half
Published March 24, 2022
Location Washington, DC
Category Default  
Job Type Full-time  

Description

Ref ID: 04510-9503306671

Classification: CRM Analyst

Compensation: $120000.00 to $140000.00 yearly

  1. Excellent communication skills both verbal and written. This person will interact with users, developers, and C suite daily.
  2. Someone who understands business processes and has strong project management skills.
  3. Advanced Salesforce Administration certification. Create test scripts, training guides, and release notes.

Job Description:

Salesforce Administrator

  • Strong verbal and communication skills.
  • Experience with Salesforce Lightning.
  • Experience with complex flows, process builder, validations, sharing rules.
  • 3+ years of experience in administering a Sales Cloud org.
  • Advanced Salesforce Administration certification.
  • Strong analytical and problem-solving skills.
  • Experience with Data Loader, Data Import Wizard, and Workbench.
  • Ability to analyze data and generate reports and dashboards to provide insights.
  • Experience performing deployments from sandbox to production.
  • Experience with Conga Composer, Grid, Sign, and Rollup Helper is necessary.
  • Strong project management skills.
  • Experience with Agile methodology to complete projects.
  • WordPress and Salesforce Integration experience is preferred
  • High Velocity, Dialer, and Inbox experience is preferred.

Responsibilities:

  • Provide on-going support to all users.
  • Responsible for identifying user pain points and independently developing solutions.
  • Troubleshoot issues in Salesforce and Salesforce in Outlook.
  • Create test scripts, training guides, and release notes.
  • Create and maintain flows and workflow rules.
  • Manage contract developers on custom implementations.
  • Manage timelines and LOE for new implementations.
  • Manage third-party integrated applications.
  • Present latest updates to All-Staff meetings and to the executive team.