Salesforce Administator

at Lennar Homes
Published January 29, 2020
Location Bay Lake, FL
Category Default  
Job Type Part-time  Full-time  




Summary of Position Requirements

Provide administrative support and Sales System support to NHC, VPS’s, and DOS through a variety of related responsibilities. #CB


Primary Duties and Responsibilities

  • Responsible for all Salesforce requests from Sales Management and NHC Team
  • Assist Options Coordinator as backup by adding paneled options for new communities and phases.  Assists as back up to Options coordinator with any EI package or description updates pushed from purchasing to ensure purchase agreement accuracy for buyers, builders and trades.
  • Responsible for maintaining and setting up new communities in salesforce per business plan needs.  New community set up includes homesite integration, homesite premiums, purchase agreement templating and regular salesforce updates as distributed by Company. 
  • Responsible for teaching DOS team, VPS team and Director of Sales Training all new agreement changes to better prepare NHC team for success
  • Works with HOA manager to ensure MDIA’s remain current and template is accurate with any budget changes
  • Responsible for maintaining salesforce Buyer Journey after purchase to ensure each Customer receives automated email with warranty and relevant HOA docs to eliminate exposure for Lennar
  • Works with Closing Manager for requested purchase agreement template changes and updates
  • Leads Daily Sales and cancel ratification process for POWER BI requirements for the division
  • Responsible to coordinate with Accounting and NHCs for any NSF and help provide and track deposits due summary for NHC/Sales management team
  • Ensures all new community homesite set ups in JDE are visible in salesforce
  • Assists with homesite releases per DOS/VPS direction
  • Responsible for creating and maintaining Salesforce Reporting Dashboards for NHC and sales management team to better accomplish division goals


Education and Experience Requirements

  • High School diploma or GED required; College degree preferred
  • Minimum 3 years experience in administrative support position, in new home sales industry preferred
  • Salesforce Power User, 5 plus years Salesforce experience in a home building production
  • Intermediate skills in Microsoft Office
  • Excellent follow-up, communication (written and verbal) and time management skills
  • Able to professionally perform multiple detail-oriented tasks with simultaneous deadlines
  • Must possess professional attitude to represent company in a positive manner