Salesforce Admin

at Cognizant Technology
Published December 10, 2021
Location Pittsburgh, PA
Category Default  
Job Type Full-time  

Description

#CB Cognizant has an immediate opening for a Salesforce Admin. If your background meets the requirements and skills listed below, this could be the ideal opportunity for you!

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Job Description

  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
  • Sandbox environment management
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
  • Identify unused or underutilised platform features
  • Create a platform roadmap and define priorities, liaising with stakeholders
  • Own the communication of any platform changes to end users and stakeholders
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
  • User support tickets
  • Monitor and improve user adoption
  • New user and ongoing user training
  • Technical documentation
  • Working with integrated applications including

Qualifications and Background Required:

  • Strong Salesforce product knowledge and at least 4+ years’ of Salesforce Administration hands-on experience with [Sales Cloud or Service Cloud product]
  • Trailhead Badges/Super Badges
  • Certified Salesforce Administrator
  • Desirable:
  • Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
  • Bachelor’s/Postgraduate degree, or professional qualification

Knowledge, Skills, and Abilities Required:

  • A proactive attitude to platform enhancements
  • Designing scalable, best practice solutions
  • Excellent relationship-building skills
  • Ability to liaise with stakeholders at all levels
  • Translating requirements into technical solutions
  • Experience in change management and governance
  • Training end users and key stakeholders
  • Technical documentation
  • Available and responsive to questions
  • Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
  • Desirable:
  • Demonstrates continued personal/professional development

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Dec 09 2021

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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