RRC – Salesforce Programmer V

at CAPPS, Inc.
Published January 24, 2024
Location Austin, TX
Category Default  
Job Type Full-time  


Job Description

The Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP-gas industry, and surface mining operations. You can find more details about us on the Railroad Commission of Texas' website here www.rrc.texas.gov/about-us/.

To support our mission to serve Texas, we need great people to join our team. We provide a great working environment along with outstanding benefits, including:

  • Generous paid time off including vacation, sick time, and at least 12 paid holidays per year
  • Telework options for eligible positions
  • Flexible work schedules
  • Retirement pension with a 150% agency match - you can watch this YouTube video that describes this amazing benefit www.youtube.com/watch?v=AJI6M7g73-w
  • 401(k), 457(b) and Roth
  • Health premiums 100% paid for full-time employees
  • Tuition Reimbursement
  • Wellness and Exercise Leave
  • Career development programs/opportunities for advancement

For a complete list of our total compensation package please visit our website at www.rrc.texas.gov/about-us/jobs/. To view benefits available to all State of Texas employees visit the Employee Retirement Systems website at ers.texas.gov/benefits-at-a-glance.

General Description

Performs complex (journey-level) Salesforce customization, configuration and development work. Requires thorough understanding of Salesforce architecture and API; analyzing proposed applications; and providing technical development assistance. Moderate background in Salesforce SaaS/CRM platform as well as salesforce as a platform (PaaS). customizations, including Apex, Visualforce pages, and lightning components, and bug fixing. Experience in development best practices throughout the deployment cycle, working with sandbox environments. Work involves assisting in the planning, scheduling, and assigning of development projects. May assign and/or supervise the work of others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. This position has been approved for 100% telework with its headquarters in Austin, Texas. Any travel expenses to Austin will not be approved. It is estimated that travel will be required up to twice per year."

Essential Job Duties

  • Perform the development of processes, diagrams and flowcharts used to represent operations and data flow for applications.
  • Perform the detailed analyses, designs, plans, diagrams, and verification procedures for existing and proposed applications
  • Act as a subject matter expert for Salesforce development, configuration, integration, and customization of fields, objects and workflows
  • Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions
  • Perform ongoing Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development
  • Ability to support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals
  • Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs
  • Implement improvements and new functionality in SFDC application
  • Implement exports and report information out of Salesforce
  • Ability to work with Tableau, Microsoft BI or similar data visualization tools
  • Deliver support and solutions for break/fix issues
  • Responsible for ensuring adherence to all security, availability, confidentiality, and privacy policies and controls
  • Create and maintain a library of design/developed campaign templates
  • Exceptional communication skills; ability to communicate with internal customers, troubleshoot bugs and offer technical support as needed for Salesforce/CRM platform
  • Work through development bugs and challenges and keep coming up with solutions
  • Assist in the generation or installation of systems software.
  • May prepare instructions and procedures for use during implementation of software modifications, system modifications and/or new products.
  • Perform related work as assigned.
  • This position may require some travel.

Military crosswalk information may be accessed at:

Military Crosswalk for Occupational Category - Information Technology (texas.gov)


Minimum Qualifications

  • Graduation from an accredited four-year college or university with major coursework in Data Processing, Computer Science, Business, or a related field.
  • 2 years of Salesforce systems implementation experience.
  • 2 years of experience building custom APEX and Visualforce solutions.
  • 2 years of experience with Salesforce, Sales Cloud, and Service Cloud functional and application design.
  • Total years of experience may have occurred concurrently.
  • Experience and education may substitute for each other on a year-for-year basis.

Preferred Qualifications

  • Experience with Apex, Lightning Components, Visualforce, Workflows, Triggers, REST API.
  • Experience with working with Tableau, Microsoft BI or similar data visualization tools.
  • Experience with Exporting, Reporting and Publishing information from Salesforce.
  • Salesforce Administration and Configuration Experience (Sites, Security, CORS, Connected Apps, etc.)
  • Experience with Salesforce Sandboxes, Integrations and Application Development.
  • Salesforce Developer Certification.

Knowledge, Skills and Abilities

  • Excellent written and verbal communication skills.
  • Proven leadership, prioritization, and analytical skills.
  • Proven ability to design and optimize technical systems in support of organizational process.
  • Deep understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and Ajax.
  • Experience with Javascript frameworks.
  • Good understanding of Database technologies such as SQL and relational database schema design.
  • Experience leading technical requirements gathering and building solutions from those requirements.

Work Hours and Telework: Standard office hours for Commission employees are 8:00 a.m. to 5:00 p.m., Monday through Friday. Our agency offers alternate schedules for employees, as long as it does not adversely affect operations and service levels, and standard hours of operation are maintained. The Commission may also offer telework based on the agency's approved Telework Plan. Alternate work schedules and telework may be discussed with the hiring manager during the interview process.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en


  • There is one available position.
  • Official transcripts, DD214 or DD1300, copies of license/certifications, or other minimum requirement validations will be requested at the time of the job offer.
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
  • This position has been approved for 100% telework with its headquarters in Austin, Texas. Any travel expenses to Austin will not be approved. It is estimated that travel will be required up to twice per year.


Due to the high volume of applications we do not accept telephone calls. Only candidates selected for interviews will be contacted. Notifications to applicants are sent electronically to the email address you provide.

The Railroad Commission of Texas is an Equal Opportunity Employer and does not

discriminate on the basis of race, color, national origin, sex, religion, age

or disability in employment or in the provision of services.

The Railroad Commission of Texas is a tobacco-free workplace.