Product Manager, Salesforce

at Panoramic Health
Published May 20, 2023
Location Tempe, AZ
Category Default  
Job Type Full-time  

Description

Technology plays an integral role at Panoramic Health to support healthcare delivery and business operations by providing relevant, integrated, and data driven systems. This is accomplished by developing advanced and customized solutions in proprietary and non-proprietary applications. The candidate will be joining an innovative team that is passionate about using best in-class technology to improve healthcare outcomes. Within Information Technology, Panoramic Health is building a product organization to better understand the needs of the business and the larger kidney care landscape and further create strategic roadmaps for our different technology products. This product manager will join a new team that will be responsible for building, maintaining, and executing against various technology backlogs in order to improve both internal and external customer experiences. As the owner of our Salesforce platform, the product manager will lead the product development of a system that powers the company's Circle of Care Team within the Value Base Care division. You'll act as the primary liaison between the business stakeholders and the development teams, communicate the product vision and features to the development team, prioritize features in the product backlog to maximize business value, and ensure that the developed product meets the stakeholders' needs. The ideal candidate will be able to blend strategy and technical skills to deliver features that improve our Circle of Care Team's ability to engage with out members through custom clinical workflows in Salesforce Health Cloud and integrations with EMRs, HIEs, and other applications as necessary. COMPANY OVERVIEWAt Panoramic Health, our priority is healthy patients. We deliver better outcomes for patients and lower costs for everyone. We are the only value-based kidney care platform led by physicians, which uniquely qualifies us to care for patients holistically. We keep patients healthier longer - at home and out of the hospital. Our mission is to improve outcomes for patients by slowing disease progression and improving quality of life. We do this by putting nephrologists at the center of care and continuing to build on our data, analytics, and deep understanding of kidney care.ESSENTIAL DUTIES & RESPONSIBILITIESMeet with business stakeholders to gather requirements for improvements to Salesforce Health Cloud. Makes judgment calls related to when to involve team leads or specific engineers in stakeholder discussions.Work with senior leaders of our Value Based Care and other teams as applicable to develop initiative roadmaps and manage the backlog.Develops and adapts the product vision, writes users stories, and specifies acceptance criteria for each user story.Prioritizes the backlog, clearly expressing the backlog items, ordering the items to best achieve goals and optimizing the value of the work the team performs.Creates a communication strategy to stakeholders and other data teams at Panoramic Health, such that we're always providing active/timely communication on deployments, deadlines, and delays.Collaborates with scrum team and participates in scrum ceremonies including backlog grooming, sprint planning, daily stand-ups, and retrospectives.Defines KPIs for the Salesforce product and delivers updates to VP, Technology Products and other key stakeholders as to specific benchmarks and areas for improvement. Take initiative to solve problems within the purview of a product manager. Acts as a highly experienced product manager who doesn't need to be given specific tasks, but collaborates with leadership with additional direction is required. Exemplifies leadership by communicating and addressing areas for improvement.Understands when to say "yes", "no", and "not right now" to stakeholders, leadership, and engineers. It's important that our engineering teams strategically dedicate their time to the right tasks/initiatives rather than saying "yes" to every request.Understands and balances the need for new development with the need for tech debt remediation.DESIRED ATTRIBUTESBachelor's degree in computer science, business administration or related field.3-5 years of experience as a Product Manager for a technology team, building custom functionality for internal teams in a health care setting.2-3 years working with Salesforce products (Sales Cloud, Service Cloud, Health Cloud, Marketing Cloud, etc.)Salesforce Health Cloud and EMR technology experience a plusExperience working within a provider organization and serving clinical users such as physicians, registered nurses, medical assistants, and care coordinators a plus. Strong knowledge of product management best practices and application delivery methodologies Excellent interpersonal, business communication and writing skillsAble to learn, navigate, and influence both functional and technical elements of our technologiesExcellent time management, organizational, and prioritization skills and ability to balance multiple priorities#LI-Remote This role has a salary range of $122,265 - $139,355and regular, full-time employees working 30 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, 401(K), Paid time off (PTO).The Company is committed to the principles of equal employment. We are committed tocomplying with all federal, state, and local laws providing equal employmentopportunities, and all other employment laws and regulations. It is our intentto maintain a work environment which is free of harassment, discrimination, orretaliation because of age, race, color, national origin, ancestry, religion,sex, pregnancy (including childbirth, lactation and related medicalconditions), physical or mental disability, genetic information (includingtesting and characteristics), veteran status, uniformed servicemember status,or any other status protected by federal, state, or local laws. The company isdedicated to the fulfillment of this policy in regard to all aspects ofemployment, including but not limited to recruiting, hiring, placement,transfer, training, promotion, rates of pay, and other compensation,termination, and all other terms, conditions, and privileges of employmentFor information about our Privacy Policy, please visit here Other details Job Function IT Pay Type Salary Travel Required No Required Education Bachelor's Degree Apply Now