Principal Salesforce Consultant

at Infosys
Published January 14, 2024
Location San Francisco, CA
Category Default  
Job Type Full-time  


Job details



State / Region / Province


Work Location

San Francisco, CA



Interest Group

Infosys Limited


Technology|CRM|SFDC Sales Cloud, Technology|CRM|SFDC Service Cloud, Technology|Salesforce|Salesforce Lightning



Requisition ID


Job description

As a Principal Salesforce Consultant, in this role you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Basic Qualifications

  • Bachelors degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
  • At least 11 years of experience in Information Technology
  • U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this point in time

Preferred Qualifications

  • At Least 10 years of hands-on experience working on Sales Cloud, Service Cloud, Community Cloud on Salesforce lightning platform
  • Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements in Marketing Cloud involving Integration with other systems.
  • Very good understanding Salesforce product roadmap and ability to compare with other CRM products
  • Very good understanding of Best Practice of Salesforce platform implementations.
  • Anticipate customer needs, provides inputs for solution, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving salesforce.
  • Encourages diversity of opinions and evaluates on individual merit without being biased
  • In-depth understanding of different of processes/ constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex/ critical projects
  • Ability to work in team in diverse/ multiple stakeholder environment
  • Experience and desire to work in a Global delivery environment
  • Valid Salesforce Credentials - sales cloud and service cloud consultant - at least three years old

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.