Manager Salesforce Engineering

at Robert Half
Published November 27, 2021
Location San Ramon, CA
Category Default  
Job Type Full-time  

Description

Ref ID: 00340-0011812369

Classification: Software Engineer

Compensation: DOE

Our client is seeking a Salesforce Engineering Manager reporting directly to the Senior Director, Engineering and Architecture, and leading one or more teams of highly skilled software engineers primarily working on our Salesforce-based solutions. Having rolled out one of the world’s 10 largest Salesforce instances, our engineering teams use the core Salesforce platform, Community Cloud, Marketing Cloud, and a wide variety of other tools to deliver cutting-edge solutions for both internal and external users. 

We’re looking for someone who can provide leadership and technical guidance to the team(s), who understands what it takes to build and lead world-class teams of engineers and who will never stop looking for ways to improve the team’s execution and quality of their output. If you have a passion for delivering great solutions and are as enthusiastic about the Salesforce platform as we are, this is the next job you should apply for.

Responsibilities

Application Development, Testing, Support, and Maintenance of Public-, Field- and Corporate-facing applications.

-Manages team time and availability in order to deliver projects on-time and within budget.

-Engages with business owners and department counterparts, project delivery, project managers, and project sponsors in the business to

-formulate acceptable delivery timelines

-discuss tactical and strategic objectives.

-understand, clarify, and document the objectives and success factors for business-based project initiatives.

-Collaborates and consults with IT verticals, managers, and business owners as appropriate in providing support during the solution delivery and application support phases.

-Provides technical guidance in ensuring optimal execution and implementation of maintenance and enhancement work with applications supported.

-Provides updates, guidance, and recommendations related to technology solutions and related projects to supervisor and staff, impacted teams, and IT Sr Management. 

-Partners with and obtains feedback from technical discipline owners and experts to maintain a clear understanding and awareness of current technical standards and direction; provides feedback on standards based on project experiences and user needs.

-Participates in and leads project estimating efforts as well as providing input into the continuous improvement of the delivery estimating model.

-Collaborates with management of Production/Operations team in fixing production issues.

-Establishes Service Level Agreements (SLAs) and ensures that all applications that are running in various environments meet or exceed stated SLAs.

-Interacts with customers and staff on technical design issues and resolutions.

-Personnel Supervision/Management

-Responsible for personnel actions, including hiring, onboarding, firing, promotion, development, discipline, and employee compensation.

-Provides coaching, guidance, mentoring to team members as appropriate.

-Establishes, leads, manages and develops an effective and collaborative team.