Lead Salesforce Marketing Cloud Consultant (Remote)

at Epsilon
Published July 12, 2022
Location Orlando, FL
Category Default  
Job Type Full-time  


Company Description

Job Description

Epsilon is seeking a Lead Salesforce Marketing Cloud Consultant to join our Digital Experience (DX) Practice reporting to the VP, Marketing Automation. The Lead SFMC Consultant will be responsible for the design, analysis, development, testing and documentation for Salesforce Marketing Cloud based projects for our top tier clients. If you’re looking for a diverse, collaborative, innovative and growing team and enjoy helping clients achieve their business/marketing goals, then this is the role for you!

*The role is 100% remote and can be based anywhere in the US.*  


  • Work with clients to ensure that the system accurately meets the defined expectations of the business, ensuring that proper testing is implemented, and performance and security requirements are closely monitored by working with the project teams
  • Identify and confirm technical design risks and develop mitigating approaches
  • Provide a level of effort in estimates for the technical portion of solutions
  • Provide day to day end user support and assist users with best practices to improve and increase their knowledge of Salesforce Marketing Cloud
  • Ability to design, configure, test, debug and deploy quality, scalable and well-documented solutions on the Salesforce platform
  • Advise on Salesforce Marketing Cloud integrations to external platforms
  • Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting
  • Create training and user documentation, and maintain ongoing documentation processes as business needs evolve or features are added


    • 8+ years of experience in the digital marketing space working with marketing automation platforms
    • 2+ years of experience working in Salesforce Marketing Cloud products, including Email Studio, Mobile Studio, Automation Studio, Content Builder, Journey Builder
    • Salesforce Certifications: Marketing Cloud Email Specialist and Marketing Cloud Developer preferred; Marketing Cloud Consultant and Marketing Cloud Administrator certifications are a plus
    • Experience with Advertising Studio, Audience Studio, Datorama are a plus
    • Experience with setting up communication sends, content management, and data management within Salesforce Marketing Cloud which includes but is not limited to the following:
      • Creation and scheduling of automation activities in Automation Studio
      • Creation and sending of email templates (HTML and Content Blocks) and mobile push templates
      • Leveraging AMPscript, JavaScript and other SFMC scripting languages for email and web page personalization
      • Leveraging SOAP and REST API for web integrations

    Additional Information

    When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

    Great People Deserve Great Benefits

    We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

    Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

    Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

    For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. 

    Applicants with criminal histories are welcome to apply.