Jr. Salesforce Administrator

at Apex Systems
Published November 27, 2023
Location Glen Allen, VA
Category Default  
Job Type Full-time  

Description

Job#: 6917

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Job Description:

Junior Salesforce Administrator
WHO WE ARE
Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.
We're known for our professional development, career advancement opportunities, and fast-paced environment. We also take work-life balance seriously and offer vacation, holidays, and birthdays off, as well as philanthropic days, and team-building events.
JOB DESCRIPTION
The Junior Salesforce Administrator position will support the building, developing, and implementing the Salesforce platform at Apex. We are looking for you to bring a strong understanding of the Salesforce platform and an enthusiasm for learning our current and future business goals to support future integrations. A strong people focus is needed to manage support tickets, train users, and design solutions with user satisfaction in mind. This role will work alongside a team to learn new business procedures/processes and translate them into technical solutions. Reporting to the Senior Salesforce Administrator, this position will work across all areas of the business and should feel comfortable speaking to both the technical and lay aspects of the platform. Responsible for user and license management
Managing Salesforce configuration changes, including customizations and reporting
Supporting DevOps releases including Sandbox experience and User Acceptance Testing
Working across technical and business teams to gather requirements, identify gaps, and create scalable solutions focusing on user experience
Routine and proactive system maintenance
Supporting all users by monitoring and responding to support tickets,
Assisting with new user adoption and providing ongoing user training including creating and maintaining documentation
Works with Senior Salesforce Administrator to support integration of existing applications

JOB REQUIREMENTS Bachelor's degree, preferably in computer science or other IT area
2+ years of proven Salesforce Administration experience, preferably in a fast-paced enterprise environment
Certified Salesforce Administrator or additional Salesforce certifications preferred
Strong Salesforce knowledge, ideally in successful integrations and upgrades
Excellent written and verbal communication across varying levels of business and technical teams

OUR AWESOME BENEFITS: Competitive pay
Health, Dental and Vision Insurance
Long and Short-Term Disability
Life Insurance
Vacation and Holiday Pay
401k Retirement Plan
Training and Advancement opportunities
Tuition Reimbursement
Birthdays Off
Philanthropic Opportunities
Referral Program
Partial Gym Membership Paid
Team Building Events
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].

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