Job Description: Salesforce Product Analyst || McLean,VA || Contract ||

at Extend Information Systems Inc.
Published January 10, 2024
Location McLean, VA
Category Default  
Job Type Full-time  


Hi,We do have a new an excellent opportunity for you as Salesforce Product Analyst. This opportunity is a Contract at location in McLean,VA.If you're interested please share me your resume at [Click Here to Email Your Resumé].Job Profile: Salesforce Product AnalystJob Location: McLean, VAJob Duration: 12+ Months ContractJob DescriptionProduct Analyst : Salesforce is the centralized customer management platform for managing interactions, generating impactful insights to improve decision-making, and providing capabilities that deliver a flawless Clients experience.WorkAssist the Product Owner to write user stories and edit acceptance criteria, making sure each story aligns to the feature objective.Proactively bring ideas to the table to increase value to our customers, recognizing roadblocks early, and presenting ideas and options to key partnersTroubleshoot product questions and technical challenges.Facilitate meetings to bring tech and non-tech partners together to innovate and problem solve.Create test scripts and test product features.Demo solution options, existing functionality, and new functionality in various business settings.Understand and proactively utilize Modern Delivery practices.Actively participate in all agile ceremoniesUse applications including Jira, Teams, Salesforce configuration workbook, Confluence, Excel, Word, PowerPoint, VisioUnderstand and quickly learn Client's Salesforce technology and value.Understand and quickly learn business use cases and needs.QualificationsBachelor's Degree or equivalent work experienceSalesforce knowledge required.In depth understanding of Client system functionality highly desirableAgile product delivery experience, including requirements capturing, writing user stories, and using Jira technology (preferred)Contact Center operations support and optimization experience (preferred)Keys To Success In This RoleOutstanding interpersonal, technical, and organizational skillsAbility to work independently in a fast-paced environment and flexibility to manage multiple requests and tasks against tight timelinesExcellent verbal and written communication skills, technical awareness and leadership abilitiesPassion for driving value to customers!Thanks & Regards,ShubhamIT [Click Here to Email Your Resumé](571)-547-2870Extend Information System INC