(Hybrid) Salesforce Developer II

at PenFed Credit Union
Published October 7, 2023
Location San Antonio, TX
Category Default  
Job Type Full-time  



Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members do better. Joining PenFed is more than being an employee; its about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Salesforce Developer II at one of the following locations: Tysons, Virginia; or San Antonio, Texas. The primary purpose of this job is to guide other application developers and leads in the creation of large or complex applications that facilitate the achievement of business outcomes by process and technology.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

+ Implement systems in a phased approach of requirements analysis, system design review, build, integration, and testing.

+ Lead the development of product/project requirements and success criteria as part of the team.

+ Provide escalation support to troubleshoot, maintain systems and resolve issues and outages.

+ Develop and maintain proper documentation including configuration specifics and procedures, for implementation and ongoing operation/maintenance of solutions.

+ Perform routine operational tasks, verifying the confidentiality, integrity and availability of all hardware, resources, systems, and key processes.

+ Review system and application logs, and verify completion of scheduled jobs.

+ Serve as a key team member using existing technical knowledge and have the skills to perform projects independently.

+ Interact with senior engineers, management, vendors and other stakeholders to identify areas of improvement for operational efficiency.

+ Accountable for delivering all assigned tasks and projects.

+ Participate in the planning and design of an enterprise Business Continuity Plan and Disaster Recovery Plan.

+ Comply with Security, Incident Management and Change Management procedures and reporting practices.

+ Maintain up-to-date detailed knowledge of the IT industry as it relates to the technologies and processes in your domain.

+ Develop and maintain secure configuration and operations of in-place systems according to industry best practices.

+ Participate in design discussions and ensure that designs are aligned with the PenFed Secure By Design philosophy, the PenFed architecture, and also the current roadmap.

+ Remain an active learner in technologies related to your domain and relevant organizational knowledge.

+ Assists junior and subordinate staff in order to develop staff capabilities.

+ Participates in on-call 24X7 support as needed in the event of system outage or failure.

Area Specific Responsibilities:

+ Develop, implement, and maintain Salesforce customizations, applications, extensions, and integrations.

+ Lead the planning of application changes, development, and installation of upgrades and new releases.

+ Develop intuitive UI using Screen Flows, LWC, and JavaScript technologies

+ Ensure service level availability of the Salesforce platform and integration applications and provide on-call support for break/fix/enhancement activities to resolve application issues.

+ Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform

+ Participate in the planning/analysis of business requirements for system changes and enhancements.

+ Collaborate inter-departmentally to identify business needs and translate them into technical solutions.

+ Create testing and implementation plans, including user training and documentation.

+ Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.

+ Remain current with Salesforce technologies and best practices.

+ Coach and mentor junior technical and functional team members


Equivalent combination of education and experience is considered.

+ Associates or Bachelors Degree in related field

+ In lieu of a degree, combination of education and a minimum of six (6) years of related work experience is required that provides the necessary skills and knowledge to perform all the essential job functions.

+ Strong interpersonal skills and ability to collaborate with team members.

+ Effective time management, independent problem solving and multi-tasking skills.

+ Must be able to present system designs for user approval at formal reviews.

+ Strong problem solving and analytic skills.

+ Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.

+ Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission

Job-specific Skillset:

+ Experience in Salesforce Development with FSC

+ Minimum of three (3) years experience with Salesforce Community/Experience Cloud.

+ Minimum of three (3) years experience in Applications Development / Application Delivery Pipelines.

+ Minimum of two (2) years experience with Git.

+ Minimum of five (5) years experience with infrastructure designs, implementation, and support.

+ Experience with Apex, Flows, and the Lightning Component Framework.

+ Advanced knowledge of Salesforce permissions, roles, reports, dashboards, etc.

+ Experience with APIs and integrations

+ Knowledge of the major peripheral systems that work in conjunction with assigned applications.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*


Ability to travel to various worksites and be on-call is required.

About Us

Established in 1935, PenFed today is one of the countrys strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256.