|January 22, 2024
|Los Angeles, CA
The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.KPMG is currently seeking a Director in Customer & Operations for our Consulting practice. Responsibilities:Lead and support pre-sales efforts and the delivery of transformational Salesforce solutions; preparing RFP responses, conducting solution assessments, estimating level of effort, scheduling, and resource planningLead technical design sessions and create well-architected solution designs that align with the client's business objectives and best leverage the Salesforce platform and productsProvide guidance during evaluation of business requirements and how they can be met with either point-and-click configuration or code and customizationEstablish and document standards and best practices for technical implementation services, such as: design templates, code standards, deployment processes and integration/migration planningDrive growth within the practice by providing business/technical delivery leadership for multiple complex engagements and help refine the technical vision for practice as it relates to delivery methodology and skill developmentBuild and maintain strong relationships with client executives and develop client value proposition across areas of sales, service, customer experience and marketingQualifications:Minimum eight years of management/systems integration consulting experience with Salesforce and led at least five Salesforce implementations within diverse industriesBachelor's degree in a related field from an accredited college/university; MBA is preferredSalesforce implementation experience must include technical/business architecture design and involvement in the overall SDLC (Code, design, integration, data modeling, migration, deployment and post-implementation support)Professional level understanding of the core Salesforce cloud platform products with functional knowledge of the entire product suite; must have one or more cloud certifications (Sales, Service, Marketing or Community) as well as be a certified Application or Technical ArchitectExcellent written and verbal communication skillsTravel up to eighty percentApplicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the futureKPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.Follow this link to obtain salary ranges by city outside of CA: California Salary Range: $174000 - $290100 KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).