Director of Product, Salesforce
Published | February 19, 2024 |
Location | Miami, FL |
Category | Default |
Job Type | Full-time |
Description
Overview:
Welcome Home! Build your career with Lennar:
As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everythings Included in our homes, and Everyones Included on our team. Our Everyones Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values:
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
YOUR PURPOSE:
Are you interested in an opportunity to develop the future sales experience at Lennar? Are you data driven and passionate about building world class user experiences? Lennar is offering an opportunity to join in the effort transforming the way we sell homes digitally. Our goal is to deliver a personalized customer experience to nurture prospective home buyers through the sales journey.
Responsibilities:
- You will develop and drive a highly visible product roadmap and work closely with data science, design, UX and engineering to bring new enhancements to light.
- Specifically, you will be responsible for improving the existing and future Internal Sales Associate Experience via the Salesforce platform.
- Owns the lead management experience within Salesforce to increase conversion
- Owns the purchasing experience within Salesforce that is both customer and associate facing
- Owns the digital checkout within Salesforce
- Owns the sales enablement tools for our associates
- Leads the team to redesign the information captured and presented on Leads & Opportunities
- Hire and lead a team of Product Managers to deliver on an ambitious roadmap
Qualifications:
Education and Experience Requirements:
- Bachelors degree required
- 10+ years of Product Management experience with SAS and/or backend platforms
- At least 3 years of experience managing and leading teams
- Deep domain expertise in product management strategy, tools and methodologies
- Advanced knowledge of Salesforce Marketing Cloud, Salesforce Sales Cloud, CLM and DocuSign
- Solid knowledge of Microsoft Excel and analytical capabilities and Qualtrics
- Display strong project management skills to effectively prioritize standard tasks, test activations, team bandwidth and overall deliverables
- Strong communication skills and executive presence.
- Ability to think strategically, prioritize, identify and resolve problems in a complex dynamic environment
- Impact-driven
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Our Interview Process:
- 30 minute preliminary screen
- 3-4 interviews with members of our team
Physical Requirements:
This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. 10-20% travel time is required.
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
#LI-JG1
.
Type:
Regular Full-Time