Job Description PRIMARY DUTIES & RESPONSIBILITIES:
* Configures standard and custom objects, flows, roles, permissions, sharing sets, approvals, and triggers in Salesforce * Participates in the day-to-day administration and configuration of multiple Salesforce organizations for numerous DoD customers
* Possesses strong written and verbal communications skills
* Provides demonstrations using WebEx, Team’s, or other DoD approved video conferencing solutions * Minimal Travel (10% or less) Requirements MINIMUM SKILLS & REQUIREMENTS:
* Bachelor’s Degree and related experience in business or technology
* Minimum 1 year Salesforce experience, building applications, configuring standard Salesforce objects, providing customizations, & automating features and processes
* Experience with Standard and Custom Objects, Flows, Roles, Permissions, Share Settings, Approval Processes, Triggers, Reports, Dashboards, and Communities
* Ability to support day-to-day tasking on multiple Salesforce organizations for multiple external customers
* Ability to work as part of a team to improve the existing capabilities and build out new functionality
* Experience performing QA testing for iterative development cycles across various Salesforce implementations
* Ability to transition customer requirements into Salesforce implementations
* Ability to provide day to day end user support and assist users to increase their knowledge of Salesforce
* Some experience creating and managing users, profiles, roles and permissions
* Previous experience importing and exporting data
* Ability to troubleshoot Salesforce issues and escalate as needed
* Ability to learn customer systems/processes, identify workflow or system improvements, and articulate benefits clearly
* Able to gather and analyze requirements, facts, and data to solve complex problems, draw inferences, weigh alternatives and present logical solutions
* Experience creating training and user documentation as well as maintaining ongoing documentation processes as business needs evolve or features are addedDESIRED SKILLS & REQUIREMENTS:
* Demonstrated proficiency with Salesforce’s declarative capabilities, including flows / validation rules, data security features, and deployment of change sets
* Self-disciplined, motivated, and eager to learn!
* Saleforce.com Administrator Certification is a plus
* Experience with APEX, APEX TRIGGERS, VISUALFORCE, Lightning Web Components, Einstein, HTML, JAVA, SQL, SOQL, Tableau CRM/Lite/CRM Analytics, DocuSign, creating reports and dashboards in Salesforce as well as PowerBI, and/or S-Doc’s a plus
* Proficient skills in Excel, Outlook, Word and PowerPoint
* Previous Risk Management Framework (RMF) support experience a plus
* Experience developing Standard Operating Procedures (SOPs) and Technical DocumentsSRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AND ELIGIBILITY FOR A U.S. GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET / SCI LEVEL ABOUT US Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients. Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. DIVERSITY & INCLUSION We strongly believe in the abundance of differences among individuals. We value different points of view and appreciate diverse perspectives. We truly believe this is what makes our organization inclusive and more responsive to the needs of our diverse customers. EQUAL OPPORTUNITY EMPLOYER Scientific Research Corporation is an equal opportunity and affirmative action employer that does not discriminate in employment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status. Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. [#CJ #LI-SF1]